Job summary
An exciting opportunity has arisen within the Ophthalmology Department at West Hertfordshire Hospitals NHS Trust. We are looking for an experienced, motivated and committed Service Co-ordinator to join the Ophthalmology Team at Watford General Hospital.
The applicant will be providing efficient administration support to a highly specialised and innovative department, ensuring that every patient receives the most appropriate appointment, whilst adhering to NHS booking targets.
This post is 15 hours per week.
Main duties of the job
To provide general administrative support to the Ophthalmology Coordinator and administrative team.
Applicants will need to have excellent communicational, organisational and I.T skills.
Applicants should be adaptable and have the ability to remain calm under pressure. They will need to be able to work in a calm, logical and methodical way and be able to multitask whist dealing with frequent interruptions
About us
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
The role is to primarily to provide general administrative support to the Ophthalmology Coordinator and administrative team. This includes:
Receive and register referrals into the department ensuring timely triage by clinicians.
Accurately record referrals onto EPR and track outcomes including 1st appointments into the service as required.
To schedule appointments for patients and rearrange appointments when required using the electronic patient records (EPR) system. Where necessary organise interpreting services. Work closely with the clinical and non-clinical team to ensure all urgent and routine patients are booked within the appropriate timeframe.
To liaise with the Outpatients team/Admissions Waiting List Coordinator with regards to making new outpatient/TCI appointments.
To request stationery from the team leader when required and maintain a good level of stock in the department.
General office procedures commensurate with a secretarial post, including photocopying, filing, managing post and managing e-mails, and deputising for the secretaries as and when required.
Job description
Job responsibilities
The role is to primarily to provide general administrative support to the Ophthalmology Coordinator and administrative team. This includes:
Receive and register referrals into the department ensuring timely triage by clinicians.
Accurately record referrals onto EPR and track outcomes including 1st appointments into the service as required.
To schedule appointments for patients and rearrange appointments when required using the electronic patient records (EPR) system. Where necessary organise interpreting services. Work closely with the clinical and non-clinical team to ensure all urgent and routine patients are booked within the appropriate timeframe.
To liaise with the Outpatients team/Admissions Waiting List Coordinator with regards to making new outpatient/TCI appointments.
To request stationery from the team leader when required and maintain a good level of stock in the department.
General office procedures commensurate with a secretarial post, including photocopying, filing, managing post and managing e-mails, and deputising for the secretaries as and when required.
Person Specification
Applications will be shortlisted against the person specification
Essential
- Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.
Person Specification
Applications will be shortlisted against the person specification
Essential
- Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
