Job summary
Due to the retirement of the current post holder, we are looking to recruit a flexible, enthusiastic and motivated staff member to our Outpatient Physiotherapy Team at Jacketts Field, Abbots Langley.
The post available is a part time Band 3 Administrative and Clerical - team administrator role (24.5 hours per week. Working days are Tuesday/Thursday and Friday).
The post-holder must have experience in administrative and clerical duties and reception tasks. Excellent communication skills are essential to be successful in this role and any successful candidate is expected to possess the ability to prioritise their workload and be able to work with limited supervision.
Experience working in a similar role in the NHS/other healthcare environment would be desirable.
The successful candidate will be supported in settling into their new role, through a well-established probation, supervision and appraisal process. In addition, the department is committed to the health and wellbeing of our staff. We have a comprehensive Special Leave Policy, a Well-being Champion on site, Employee Assistance Programme, Spiritual and pastoral support and links to the Here for you service.
If you are interested in the role, then why not apply?
Interviews, will be face to face, at the Jacketts Field, Abbots Langley site and take place on 4th April 2024.
Main duties of the job
Provide comprehensive administrative and clerical support (back office and reception) to both managerial and clinical colleagues in a busy NHS Outpatient Physiotherapy Department.
To participate in any administrative duties requested by the Therapy Team Lead related to the department's outsourcing processes.
To, in addition, assume a lead administrative and clerical role, related to the small private patient service operating on site.
About us
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
To work in an outpatient based setting.
To provide a comprehensive and high quality administrative and reception support service to the Physiotherapy Team.
To complete admin and clerical duties, which includes but is not limited to reception duties, answering and making telephone enquiries, referral registration / redirection, patient transport facilitation, clinic diary management, appointment booking, filing, photocopying/printing, database inputting (patient and personnel), updating wait lists/assisting in wait list reporting, temporary staff shift inputting, and any other appropriately delegated admin & clerical task to support service delivery and enhance the provision of patient care.
To be responsible for a number of databases and filing systems, and to provide reports, as required to the Therapy Team Lead.
To maintain stock and equipment levels including stock take ordering.
To assist cost per case activity and billing data tasks/processes.
To participate in an extended hours and 7 day working pattern, once/if implemented
Job description
Job responsibilities
To work in an outpatient based setting.
To provide a comprehensive and high quality administrative and reception support service to the Physiotherapy Team.
To complete admin and clerical duties, which includes but is not limited to reception duties, answering and making telephone enquiries, referral registration / redirection, patient transport facilitation, clinic diary management, appointment booking, filing, photocopying/printing, database inputting (patient and personnel), updating wait lists/assisting in wait list reporting, temporary staff shift inputting, and any other appropriately delegated admin & clerical task to support service delivery and enhance the provision of patient care.
To be responsible for a number of databases and filing systems, and to provide reports, as required to the Therapy Team Lead.
To maintain stock and equipment levels including stock take ordering.
To assist cost per case activity and billing data tasks/processes.
To participate in an extended hours and 7 day working pattern, once/if implemented
Person Specification
Applications will be shortlisted against the person specification
Essential
- Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.
Person Specification
Applications will be shortlisted against the person specification
Essential
- Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
