West Hertfordshire Teaching Hospitals NHS Trust

Band 4- Endoscopy Waiting List Coordinator, Gastroenterology

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for conscientious, enthusiastic and highly motivated candidates to join the Endoscopy Booking Team at Hemel Hempstead and Watford Hospital.

The post holder will work closely with the Endoscopy Unit Team, Gastroenterology consultants, their immediate colleagues, and other administrative and clinical members of the Gastroenterology service.

This post is 37.5 hours per week Monday - Friday, 9am to 5pm and requires working across sites.

Main duties of the job

The successful applicants will be providing efficient and comprehensive waiting list co-ordinator service for Endoscopy department and will be acting as the first point of contact for patients who are referred for endoscopic investigations, into the Trust.

The waiting list co-ordinator will be undertaking the booking of a variety of endoscopic procedures and contributing to the overall efficient and effective running of all designated lists and will work closely with staff in Hemel Hospital and Watford Hospital Endoscopy Units and Gastroenterology services.

They will need to have excellent communicational, organisational and advanced IT skills and be able to work meeting deadlines and targets.

About us

There has never been a more exciting time to join West Hertfordshire Hospitals NHS Trust! Major redevelopment works are due for completion by 2025 or soon after. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

There are also plans for a digital transformation, new models of care and a multi-storey car park. As well as this, the trust - which won the UK Best Employer Award (Nursing Times 2019) - is applying for teaching hospital status in recognition of its wide and well-renowned role in educating doctors, nurses, and other healthcare professionals.

We encourage and welcome people with disabilities if you need help please ask.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,405 to £28,976 a year inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

360-A-5012

Job locations

Cross Site

Cross Site

WD18 0HB


Job description

Job responsibilities

Key relationships-Booking Manager, Waiting list co-ordinators, secretaries, receptionists, patients and relatives, consultants and nurse endoscopists, nurses, senior sisters, other administrative and clerical staff, porters, assistant divisional and assistant service managers.

To act as the first point of contact for patients who are referred for endoscopic investigations, into the trust. Undertaking the booking of a variety of endoscopic procedures and contributing to the overall efficient and effective running of all designated lists, working closely with staff in Hemel Hospital and Watford Hospital Endoscopy Units.

Job description

Job responsibilities

Key relationships-Booking Manager, Waiting list co-ordinators, secretaries, receptionists, patients and relatives, consultants and nurse endoscopists, nurses, senior sisters, other administrative and clerical staff, porters, assistant divisional and assistant service managers.

To act as the first point of contact for patients who are referred for endoscopic investigations, into the trust. Undertaking the booking of a variety of endoscopic procedures and contributing to the overall efficient and effective running of all designated lists, working closely with staff in Hemel Hospital and Watford Hospital Endoscopy Units.

Person Specification

Applicatons will be scored against the person specification

Essential

  • Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.
Person Specification

Applicatons will be scored against the person specification

Essential

  • Score 0 = does not meet the person specification, 1 = reserved meets some person specification requirements, 2 = Meets all person specification requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Cross Site

Cross Site

WD18 0HB


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer details

Employer name

West Hertfordshire Teaching Hospitals NHS Trust

Address

Cross Site

Cross Site

WD18 0HB


Employer's website

http://www.westhertshospitals.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Booking office manager & Data Analyst

Gemma Sullivan

gemma.sullivan@nhs.net

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,405 to £28,976 a year inc HCA

Contract

Permanent

Working pattern

Full-time

Reference number

360-A-5012

Job locations

Cross Site

Cross Site

WD18 0HB


Supporting documents

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