Job summary
An exciting opportunity has arisen for a highly skilled Chief of Staff/Business Manager to provide support to the Chief Executive and Chair in achieving their objectives.
This is a great opportunity for a high performing manager to develop their leadership skills and further their experience of working in a high pressurised, fast-paced environment.
We would welcome applications from candidates with strong operational management skills, with substantial experience of writing reports and briefings and in handling complex arrangements to a high degree of accuracy. The candidate must have the ability to work without direct supervision.
This is a full-time post and the successful applicant will be expected to work in person at Watford General Hospital.
Interviews are scheduled to take place on Friday 20th October.
Main duties of the job
The Chief of Staff will operate as a business partner with the aim of making the CEO and Chair as effective and efficient as possible. They will act as a trusted advisor and deal with highly strategic, confidential information.
The post holder will represent the Office of the CEO and Chair and, at times, attend a range of forums either with them, or on their behalf.
The Chief of Staff will contribute to the formulation of organisational strategy, as well as steering, coordinating and executing the delivery of a range of trust activities.
The post holder will manage the CEO and Chair's extremely busy, complex diaries and ensure that they are fully briefed and have the relevant information ahead of meetings.
The Chief of Staff will line manage the Executive Support Team and ensure that everything runs smoothly behind the scenes at Trust Head Office.
About us
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust! Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained 'teaching hospital' status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Job description
Job responsibilities
The success applicant will:
- Act as the principal officer of support for the Office of the Chief Executive & Chair, anticipating problems and being sensitive to issues that require extreme diplomacy.
- Oversee the executive office of the CEO; supporting in the day-to-day management of the Trust. This includes tracking the CEOs commitments and ensuring that they are delivered efficiently and effectively.
- Act as the trusted advisor and counsel to the CEO.
- Represent the Office of the CEO and Chair, and at times attending a range of forums with the CEO.
- Act as a communicator by linking the leadership team and the broader organisation, creating and maintaining cross-departmental relationships.
- Have direct line management of the Executive Support Team to ensure that the Business Coordinators offer an outstanding, effective service.
- Support the Chief Executive and Director of Communications in the management of relationships with external stakeholders and external bodies, including Members of Parliament, partner organisations and NHS England. This includes having oversight of responses and communication with their offices and coordinating visits as required.
- Work with the Trust Secretary and Business Coordinators to ensure that the CEO has all the relevant information needed ahead of meetings, to enable productive decision making.
- Have oversight of the CEO and Chairs complex diaries, planning ahead to ensure they are fully briefed for meetings and attending any key meetings with the CEO and Chair if required.
- Proactively manage the CEOs in-box, monitoring and highlighting important emails, tracking, forwarding and drafting responses as appropriate.
- Write reports, presentations, letters and other correspondence on behalf of the CEO and Chair.
Job description
Job responsibilities
The success applicant will:
- Act as the principal officer of support for the Office of the Chief Executive & Chair, anticipating problems and being sensitive to issues that require extreme diplomacy.
- Oversee the executive office of the CEO; supporting in the day-to-day management of the Trust. This includes tracking the CEOs commitments and ensuring that they are delivered efficiently and effectively.
- Act as the trusted advisor and counsel to the CEO.
- Represent the Office of the CEO and Chair, and at times attending a range of forums with the CEO.
- Act as a communicator by linking the leadership team and the broader organisation, creating and maintaining cross-departmental relationships.
- Have direct line management of the Executive Support Team to ensure that the Business Coordinators offer an outstanding, effective service.
- Support the Chief Executive and Director of Communications in the management of relationships with external stakeholders and external bodies, including Members of Parliament, partner organisations and NHS England. This includes having oversight of responses and communication with their offices and coordinating visits as required.
- Work with the Trust Secretary and Business Coordinators to ensure that the CEO has all the relevant information needed ahead of meetings, to enable productive decision making.
- Have oversight of the CEO and Chairs complex diaries, planning ahead to ensure they are fully briefed for meetings and attending any key meetings with the CEO and Chair if required.
- Proactively manage the CEOs in-box, monitoring and highlighting important emails, tracking, forwarding and drafting responses as appropriate.
- Write reports, presentations, letters and other correspondence on behalf of the CEO and Chair.
Person Specification
Your application will be scored against the Job description/Person Specification for the post.
Essential
- 0=Does not meet Person Spec / 1=Meets some aspects - reserve candidate / 2=Meets Person Spec - to be interviewed
Person Specification
Your application will be scored against the Job description/Person Specification for the post.
Essential
- 0=Does not meet Person Spec / 1=Meets some aspects - reserve candidate / 2=Meets Person Spec - to be interviewed
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
