Maidstone and Tunbridge Wells NHS Trust

Business Manager

The closing date is 21 November 2025

Job summary

Please note this role is currently only being advertised to staff members who are currently working within the Kent and Medway ICS.

Reporting to the Chief People Officer (CPO), the People & OD Business Manger acts as a strategic advisor to the CPO, helping to define, prioritize, and operationalise the People & OD Strategy. The business manager partners closely with senior leadership across the organisation to ensure alignment with business objectives and drive key people initiatives, for Maidstone and Tunbridge Wells NHSE Trust (MTW) Kent and Medway and national programs of work. The role serves as primary support to the CPO providing strategic leadership including project and programmatic oversight and operational support. The role is responsible for integrating and strategically aligning work across all functions within People & OD.

Main duties of the job

In addition, this role will assess matters and determine the proper course of action and identify high risk and urgent matters that may require the CPO's attention which will enable the team to effectively focus on the vision, goals, and priorities of the function.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Click here to hear what our staff say.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Details

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-7534697-T4

Job locations

All MTW Sites

Maidstone

ME16 9QQ


Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.

Person Specification

Qualifications

Essential

  • Masters degree or equivalent level of education
  • Proven experience in area of speciality
  • Track record of continuous professional development

Desirable

  • Member of CIPD or equivalent

Experience

Essential

  • Strong project management skills with the ability to lead multiple projects simultaneously and drive complex initiatives to completion
  • Knowledge of working in a complex political environment, balancing the competing needs of internal and external stakeholders
  • Experience in organizational design, change management, talent management, and other key areas of People and OD is desirable.
  • Experienced leader able to influence and drive change at the highest level

Desirable

  • Wider knowledge of the NHS business agenda including performance, finance and business case development.
  • Experience of ESR & TRAC
  • Knowledge and expertise in HR systems management

Skills

Essential

  • Ability to effectively provide appropriate challenge and scrutiny of systems, processes and products to improve quality and performance both within the team and external to it
  • Ability to build effective working relationships with staff and mangers at all levels
  • Exceptional communication, interpersonal, and influencing skills; ability to build relationships and work effectively with diverse stakeholders
  • Advanced IT skills including Microsoft Outlook, Word and Excel
  • Ability to balance strategic thinking with tactical execution, adapting to changing priorities and needs within a dynamic environment
  • Able to manage own workload and make informed decisions in the absence of required information, working to tight and changing deadlines
  • Strong analytical skills and a data-driven approach to problem-solving and decision-making
Person Specification

Qualifications

Essential

  • Masters degree or equivalent level of education
  • Proven experience in area of speciality
  • Track record of continuous professional development

Desirable

  • Member of CIPD or equivalent

Experience

Essential

  • Strong project management skills with the ability to lead multiple projects simultaneously and drive complex initiatives to completion
  • Knowledge of working in a complex political environment, balancing the competing needs of internal and external stakeholders
  • Experience in organizational design, change management, talent management, and other key areas of People and OD is desirable.
  • Experienced leader able to influence and drive change at the highest level

Desirable

  • Wider knowledge of the NHS business agenda including performance, finance and business case development.
  • Experience of ESR & TRAC
  • Knowledge and expertise in HR systems management

Skills

Essential

  • Ability to effectively provide appropriate challenge and scrutiny of systems, processes and products to improve quality and performance both within the team and external to it
  • Ability to build effective working relationships with staff and mangers at all levels
  • Exceptional communication, interpersonal, and influencing skills; ability to build relationships and work effectively with diverse stakeholders
  • Advanced IT skills including Microsoft Outlook, Word and Excel
  • Ability to balance strategic thinking with tactical execution, adapting to changing priorities and needs within a dynamic environment
  • Able to manage own workload and make informed decisions in the absence of required information, working to tight and changing deadlines
  • Strong analytical skills and a data-driven approach to problem-solving and decision-making

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

All MTW Sites

Maidstone

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

All MTW Sites

Maidstone

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of People & OD Business Partnering

Lucy McDonough

lucy.mcdonough1@nhs.net

07730192885

Details

Date posted

14 November 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-7534697-T4

Job locations

All MTW Sites

Maidstone

ME16 9QQ


Supporting documents

Privacy notice

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