Job summary
The Temporary Staffing Team is seeking to recruit a highly motivated, dynamic and skilled individual who is able to demonstrate a well organised and proactive approach with a 'can do' attitude to lead our collaborative temporary staffing team, covering all temporary staffing requirements across the Kent & Medway.
If you thrive in a busy, constantly changing work environment, and relish the challenge of successfully covering temporary staffing requirements for all staff groups across the region, we would love to hear from you.
This is an excellent opportunity for someone who is looking to develop their career in the Temporary staffing sector within the NHS. You would be leading a dedicated team who can make such a difference to patient care on a daily basis, whilst assisting with the reduction in temporary staffing costs across Kent & Medway
The role is incredibly rewarding, with a great and supportive team dynamic,where no two days are the same. With current Hybrid working in place, we work across various sites in Kent and Medway, with occasional home working opportunities.
Our service hours are currently 9am to 5pm Monday to Friday, however this may be subject to change to meet the service needs.
Main duties of the job
To lead in the delivery of timely and cost-effective temporary staffing bookings for all staff groups across the region, streamlining practices and negotiating rates as required to provide a professional, efficient and cost effective Collaborative Temporary Staffing Service, ensuring that all bookings comply with current booking procedures, protocols, NHS Employers requirements, NHSI requirements and best practice.
Monitoring, collation and reporting of temporary staffing data, and the development, amendment and dissemination of reports in order to meet requirements.
To develop and maintain effective professional working relationships with internal and external stakeholders.
To effectively plan and prioritise own work and the oversee the work of the team, ensuring a proactive and cost-effective service delivery which is compliant with departmental SLA's, SOP's, policies, and NHSI requirements.
To plan and oversee local induction, support, shadowing and on-the-job training for new team members.
About us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 and 2024 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Click here to hear what our staff say.
Joining us includes a comprehensive benefits package:
- At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
- Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check atBasic Level. If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check atBasic Level. If a role involves regulated activity and requires a DBS check with a barred list check, you cannot apply if you are on the barred list.
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person Specification
Experience/Knowledge
Essential
- Experience of working in an office environment at a supervisory or managerial level.
- Recruitment and selection experience in a temporary staffing environment.
- Recent experience of electronic Rostering / Bank Booking systems.
- Knowledge of NHS Collaborative Partnership Frameworks, NHS Agency rules and other national guidelines applicable to temporary staffing
- Experience of reporting and analysing data
- Previous experience of investigating and responding to Payroll queries
- Ability to demonstrate effective planning / organising / prioritisation of work in order to meet non-negotiable deadlines and service standards.
- Effective staff supervision, including absence and appraisal.
- NHS Employment checks standards.
- Knowledge of Employment legislation e.g. Agency worker regulations, IR35
- Confidentiality, GDPR & Information Governance.
- Knowledge of equality & diversity issues and associated legislation.
- Financial / budget control systems and procedures, including standard financial instructions (SFI's).
Desirable
- Knowledge of Procurement Act 2023
- Experience of working within the NHS
- Up-to-date knowledge of NHS Staff groups and Trust organisational structure / hierarchy
- Knowledge of Agenda for Change Terms & Conditions of employment.
- Knowledge of Medical & Dental Terms & Conditions of employment.
Skills
Essential
- Excellent negotiation skills
- Ability to build and maintain effective professional working relationships at all levels with the ability to quickly establish credibility in the role.
- Excellent interpersonal skills.
- Effective problem solving, with the ability to identify best practice solutions and the ability to use initiative to solve day to day operational problems.
- Advanced keyboard skills (Microsoft Office Suite as a minimum).
- Effective verbal and written communication skills.
- Excellent organisational skills, including time management and the ability to effectively prioritise own and team's workload.
- Awareness of / compliance with quality assurance / audit controls.
- Fast, accurate typing and data input.
Additional requirements
Essential
- Full UK Driving License, and willingness to obtain appropriate insurance to cover business travel
- Ability and willingness to travel and work across NHS sites across Kent & Medway.
- Ability to link People & OD service provision to the delivery of high-quality patient services.
- Ensures self and team maintain compliance with statutory & mandatory training requirements.
Qualifications
Essential
- Degree level education or equivalent experience
- Evidence of continued learning / development
Desirable
- Member of CIPD or working toward
Person Specification
Experience/Knowledge
Essential
- Experience of working in an office environment at a supervisory or managerial level.
- Recruitment and selection experience in a temporary staffing environment.
- Recent experience of electronic Rostering / Bank Booking systems.
- Knowledge of NHS Collaborative Partnership Frameworks, NHS Agency rules and other national guidelines applicable to temporary staffing
- Experience of reporting and analysing data
- Previous experience of investigating and responding to Payroll queries
- Ability to demonstrate effective planning / organising / prioritisation of work in order to meet non-negotiable deadlines and service standards.
- Effective staff supervision, including absence and appraisal.
- NHS Employment checks standards.
- Knowledge of Employment legislation e.g. Agency worker regulations, IR35
- Confidentiality, GDPR & Information Governance.
- Knowledge of equality & diversity issues and associated legislation.
- Financial / budget control systems and procedures, including standard financial instructions (SFI's).
Desirable
- Knowledge of Procurement Act 2023
- Experience of working within the NHS
- Up-to-date knowledge of NHS Staff groups and Trust organisational structure / hierarchy
- Knowledge of Agenda for Change Terms & Conditions of employment.
- Knowledge of Medical & Dental Terms & Conditions of employment.
Skills
Essential
- Excellent negotiation skills
- Ability to build and maintain effective professional working relationships at all levels with the ability to quickly establish credibility in the role.
- Excellent interpersonal skills.
- Effective problem solving, with the ability to identify best practice solutions and the ability to use initiative to solve day to day operational problems.
- Advanced keyboard skills (Microsoft Office Suite as a minimum).
- Effective verbal and written communication skills.
- Excellent organisational skills, including time management and the ability to effectively prioritise own and team's workload.
- Awareness of / compliance with quality assurance / audit controls.
- Fast, accurate typing and data input.
Additional requirements
Essential
- Full UK Driving License, and willingness to obtain appropriate insurance to cover business travel
- Ability and willingness to travel and work across NHS sites across Kent & Medway.
- Ability to link People & OD service provision to the delivery of high-quality patient services.
- Ensures self and team maintain compliance with statutory & mandatory training requirements.
Qualifications
Essential
- Degree level education or equivalent experience
- Evidence of continued learning / development
Desirable
- Member of CIPD or working toward
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
