GI Physiology Support Co-ordinator

Job summary

An opportunity has arisen for 10 hours part time Support Sec/Co-ordinator within the GI Physiology Service working with the GI Physiologist

A good range of secretarial/administrative skills, including knowledge of medical terminology, audio word-processing and patient centre booking experience is required and patient. The ability to organise your day and work as part of a team are also desirable. Applicants should be confident, self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. The applicant should be able to demonstrate an interest to learn new skills. They should also hold relevant secretarial / audio / word-processing qualification and ideally have previous NHS / medical experience.

For further information, please contact Babs Sokeyo, Deputy General Manager, General Surgery by email - ayodeji.sokeyo@nhs.net

Main duties of the job

• To ensure compliance with a range of Trust policies, including health & safety, infection control, confidentiality, data protection, sickness absence and risk assessment.
• In conjunction with the administration teams ensure that all patients for the specialty are added to the relevant waiting list working within the specified timescales and guidelines.
• Provide administrative support e.g. audio typing, photocopying, filing, scanning, minute taking; disposal of sensitive material, whilst maintaining confidentiality
• Book all triaged requests as required and bring requests to the attention of lead co-ordinators to ensure timely triaging
• Manage efficient and effective filing systems for both paper and electronic documents; using the electronic server and intranet to share and collaborate electronic documents.
• Ensuring full utilisation of clinic slots
• To maintain and update internal databases.
• Manage own workload, using own initiative, seeking advice where necessary from the line manager ensuring confidentiality is maintained at all times.
• To ensure that additional resources are booked as required by the individual patient e.g. interpretation services for all relevant appointments.
• Deal with non-clinical queries from patients, their carers, general practitioners and members of administrative and clerical teams.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below