Job summary
An exciting opportunity has arisen within the Medicine and Emergency Care division for the role of a Deputy General Manager as a secondment for 12 months.
The post holder will be an operational lead for Medical Specialties working in conjunction with the Specialities Management Team, the Clinical Leads and AGM's. This role will be responsible for the line management of the AGM team and will be expected to spend equal time on both the Maidstone and Tunbridge Wells sites in rotation with the General Manager and operational team.
The successful candidate will work in partnership with the General Manager to provide leadership to the Directorate; developing, managing and delivering high quality responsive and effective services in line with the Trust's strategic direction.
In addition to the day-to-day management of the services, key responsibilities include taking a lead role in delivering the following performance areas: -
- Patient access targets
- Budgets and finance management.
- Leave planning and monitoring of all admin & clerical, technical and consultant medical staff.
- Service reconfiguration, redesign and improvement using externally provided data (GIRFT, Model Hospital etc)
- Staff engagement, communication and workforce planning
Main duties of the job
If you have experience in operational management, project and people management, budget control and collaborative working across professions, services and organisational boundaries, combined with a knowledge of the NHS targets and constitutional standards, this could be the role for you!
This is a varied and exciting role for those who enjoy driving improvement through engaging others through a positive and forward-thinking approach. If that sounds like you, we would love to hear from you.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atenhanced level. (Enhanced level now includes regulated checks against vulnerable adults and children)
We support staff to develop and have great opportunities for career progression. We take equality and diversity seriously and work with Stonewall to embed an inclusive and accepting culture for all lesbian, gay, bisexual and transgender staff. We are committed to supporting the delivery of the Equality Act to eliminate discrimination, harassment or victimisation of applicants and staff with protected characteristics.
If you have any questions, please contact Karen Carter on 01622 228808.
About us
Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.
We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.
Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.
Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.
Joining us includes a comprehensive benefits package:
- At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
- Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
- Blue Light card eligibility
- And more, additional benefits can be found in the benefits documents below
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Job description
Job responsibilities
Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.
Please note that appointment to this post will be subject to a satisfactory Disclosure and Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent
- Evidence of further personal development
Desirable
- Formal project management qualification
- Coaching and mentoring qualification
Experience/Knowledge
Essential
- Experience in a management role, to include staff, budget and operational experience
- Experience as an effective team leader, demonstrating leadership skills and the ability to motivate others
- Experience of managing complex budgets including their control and deployment
- Demonstrable success in working collaboratively across professions, services and organisational boundaries.
- Demonstrable success in leading and managing change.
- Experience in developing strategies and approaches which impact across the whole organisation and will meet the needs and suit the culture of the Trust.
- Experience consulting and negotiating in a senior capacity with key partners
- Detailed knowledge of the NHS and the Department of Health Agenda with explicit understanding of current issues across the NHS Professions
- Personal experience of managing and implementing a significant programme of change or service development
- Proven pro-active approach to problem solving
- Sound statistical and financial analysis skills
- Excellent analytical and interpretive skills, enabling the development, planning and implementation of service changes
- Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services for patients
- Significant experience of working in partnership with other external agencies to develop, implement and evaluate policy and strategy including managing change.
Desirable
- Experience of managing organisational change
- Experience clinical audit and quality control
Skills
Essential
- Excellent organisational and administrative skills
- Ability to manage highly complex, sensitive or contentious issues/situations.
- Excellent verbal, written and presentation skills.
- Ability to network and develop good working relationships with internal and external stakeholders
- Skills in developing & implementing new ways of working
- Demonstrable ability to autonomously manage areas of work and projects from initiation to completion.
- Excellent communication skills
- Excellent interpersonal skills, demonstrating an ability to relate to individuals throughout the organisation
- A commitment to the quality standards of the department.
- Complex problem solving skills
- Good IT skills (Excel, Word, PowerPoint) and knowledge of information systems
Person Specification
Qualifications
Essential
- Educated to masters level or equivalent
- Evidence of further personal development
Desirable
- Formal project management qualification
- Coaching and mentoring qualification
Experience/Knowledge
Essential
- Experience in a management role, to include staff, budget and operational experience
- Experience as an effective team leader, demonstrating leadership skills and the ability to motivate others
- Experience of managing complex budgets including their control and deployment
- Demonstrable success in working collaboratively across professions, services and organisational boundaries.
- Demonstrable success in leading and managing change.
- Experience in developing strategies and approaches which impact across the whole organisation and will meet the needs and suit the culture of the Trust.
- Experience consulting and negotiating in a senior capacity with key partners
- Detailed knowledge of the NHS and the Department of Health Agenda with explicit understanding of current issues across the NHS Professions
- Personal experience of managing and implementing a significant programme of change or service development
- Proven pro-active approach to problem solving
- Sound statistical and financial analysis skills
- Excellent analytical and interpretive skills, enabling the development, planning and implementation of service changes
- Experience of working across departmental and organisational boundaries to deliver specific targets and to improve services for patients
- Significant experience of working in partnership with other external agencies to develop, implement and evaluate policy and strategy including managing change.
Desirable
- Experience of managing organisational change
- Experience clinical audit and quality control
Skills
Essential
- Excellent organisational and administrative skills
- Ability to manage highly complex, sensitive or contentious issues/situations.
- Excellent verbal, written and presentation skills.
- Ability to network and develop good working relationships with internal and external stakeholders
- Skills in developing & implementing new ways of working
- Demonstrable ability to autonomously manage areas of work and projects from initiation to completion.
- Excellent communication skills
- Excellent interpersonal skills, demonstrating an ability to relate to individuals throughout the organisation
- A commitment to the quality standards of the department.
- Complex problem solving skills
- Good IT skills (Excel, Word, PowerPoint) and knowledge of information systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
