Clerical Lead

Job summary

The post holder will be responsible for the efficient, day to day running of the Histology administrative teams together with the second clerical lead to ensure a full clerical service is provided to the Histopathology Consultants as well as supporting the departmental laboratory leads as required.

This will include the direct line management of Histology administrative staff and excellent organisational and administrative skills. This also includes ensuring the day to day running of the Allocation Office is maintained and work is distributed accordingly. This involves overseeing the distribution of work ensuring that specimen allocation time/points are appropriately divided between the specialty Consultant Histopathologists.

Main duties of the job

1. Supervises and leads departmental clerical staff/team
2. Maintaining an awareness of confidentiality with the team
3. Manages clerical staff leave in a way that ensures adequate staffing cover to meet departmental objectives and priorities. This must take in to consideration the possible impact of sickness and other absences.
4. Ensures that own work and that of the office is produced to a high standard, in a timely and efficient manner
5. Communicates effectively at all times with staff, other healthcare professionals, patients and their representatives, external agencies, commercial suppliers, service engineers and visitors to the laboratory.
6. Attends departmental and Trust-wide staff meetings and training as appropriate.
7. Supports the departmental management in reviewing and revising office practice and advising upon deficiencies therein

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated and diverse team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

• At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
• Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
• Blue Light card eligibility
• And more, additional benefits can be found in the benefits documents below