Diabetes Support Secretary

Maidstone and Tunbridge Wells NHS Trust

Information:

This job is now closed

Job summary

An opportunity has arisen for a part time Support Secretary within the Administration Team at Abbey Court Diabetes Centre.

A good range of secretarial skills, including knowledge of medical terminology, audio word-processing etc is required. The ability to organise your day and work as part of a team are also desirable. Applicants should be confident in communicating as will need to cover reception desk, self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. The applicant should be able to demonstrate an interest to learn new skills. They should also hold relevant secretarial / audio / word-processing qualification and ideally have previous NHS / medical experience.

Main duties of the job

The Abbey Court Admin Team are a small friendly hardworking team and comprises of a Senior Booking Clerk, Receptionist, Booking Clerk as well as Support Secretary. They all work alongside the nurses at Diabetes Centre providing a friendly environment for patients and staff. The Admin Team support each other and cover during leave periods. The centre is a peaceful but busy working environment.

About us

Maidstone and Tunbridge Wells NHS Trust ranks among the top 10 NHS Trusts nationwide and was named the second-best Trust to work for in the South East in the 2023 NHS Staff Survey.

We are a large acute hospital trust in south-east England, providing general hospital services and specialist care to around 600,000 residents in West Kent and East Sussex. With a dedicated team of over 8,000 staff we are proud to offer specialised cancer services to over two million people through the Kent Oncology Centre.

Fordcombe Hospital, near Tunbridge Wells, became part of the Trust in October 2024. Specialising in planned care, it offers two operating theatres, 28 inpatient and day-care beds, diagnostic services (X-ray, MRI, CT, and endoscopy), and consultation/treatment rooms.

Looking for flexible working?We are a flexible working-friendly organisation. Whether it's adjusting your hours or exploring other flexible arrangements, we want to work with you to find the best solution for you, our patients, and the Trust. Talk to us about how we can accommodate your working needs.

Joining us includes a comprehensive benefits package:

  • At least 27 days of annual leave plus public/bank holidays (pro-rata for part-time staff).
  • Membership in the NHS Pension Scheme, with a 20.6% employer contribution and life assurance benefits
  • Blue Light card eligibility
  • And more, additional benefits can be found in the benefits documents below

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

359-6905356-T2-A

Job locations

Abbey Court Medical Centre

St Johns Road

Tunbridge Wells

TN2 4QJ


Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Job description

Job responsibilities

Weve provided all the details you need about this role in the job description and person specification. Please take a moment to review the criteria in the person specification and share specific examples in your application that demonstrate how you meet these requirements. Please also check your application for errors/omissions prior to submission.

All successful applicants will be required to complete our corporate trust induction once a start date had been agreed.

Person Specification

Qualifications

Essential

  • Good standard of general education
  • RSA Typing Level 2
  • Excellent secretarial and audio-word-processing
  • Or equivalent experience

Experience/Knowledge

Essential

  • Significant experience of dealing with the public
  • Knowledge of PAS and waiting list management

Desirable

  • Knowledge of medical terminology
  • Previous secretarial experience

Skills

Essential

  • Excellent computer skills (Word/Excel) /advanced key board skills
  • Excellent interpersonal skills both verbal and written.
  • Helpful telephone manner.
  • Able to use initiative and work under pressure.
  • Ability to work with and support colleagues as part of a team.
  • Demonstrates good time management skills.
  • Clear, concise verbal communication
  • Ability to work within a team environment under pressure; prioritising work.
  • Systematic approach to problem solving
  • Ability to work using own initiative

Desirable

  • Ability to organise and prioritise own workload
  • Database management
  • Understanding of 18 Week and Cancer Target rules
  • Ability to organise and prioritise own workload
  • Understanding of Health Records legislation
Person Specification

Qualifications

Essential

  • Good standard of general education
  • RSA Typing Level 2
  • Excellent secretarial and audio-word-processing
  • Or equivalent experience

Experience/Knowledge

Essential

  • Significant experience of dealing with the public
  • Knowledge of PAS and waiting list management

Desirable

  • Knowledge of medical terminology
  • Previous secretarial experience

Skills

Essential

  • Excellent computer skills (Word/Excel) /advanced key board skills
  • Excellent interpersonal skills both verbal and written.
  • Helpful telephone manner.
  • Able to use initiative and work under pressure.
  • Ability to work with and support colleagues as part of a team.
  • Demonstrates good time management skills.
  • Clear, concise verbal communication
  • Ability to work within a team environment under pressure; prioritising work.
  • Systematic approach to problem solving
  • Ability to work using own initiative

Desirable

  • Ability to organise and prioritise own workload
  • Database management
  • Understanding of 18 Week and Cancer Target rules
  • Ability to organise and prioritise own workload
  • Understanding of Health Records legislation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Abbey Court Medical Centre

St Johns Road

Tunbridge Wells

TN2 4QJ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Abbey Court Medical Centre

St Johns Road

Tunbridge Wells

TN2 4QJ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

NAHAU and Rheumatology Service Manager

Anna Powell

anna.powell@nhs.net

07514984256

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

359-6905356-T2-A

Job locations

Abbey Court Medical Centre

St Johns Road

Tunbridge Wells

TN2 4QJ


Supporting documents

Privacy notice

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