Job summary
An exciting opportunity has become available within the Ophthalmology Outpatients Department at Maidstone Hospital. This may interest someone who likes a challenge to learn new skills
This position is for a Senior Healthcare Support Worker, on a six working days shift pattern and will be required to work cross sites if necessary and a rotational shifts EDC as well
We are a specialty department made up of a small team of friendly mixed ability staff.
Main duties of the job
The role exists to provide a multi-skilled worker who undertakes a range of delegated duties under the indirect supervision of a Registered Practitioner. The post-holder supports the multidisciplinary team with clinical and non-clinical activities, in order to provide holistic, person-centred care.
The post-holder will follow the plan of care that the Registered Practitioner has devised and undertake a range of delegated clinical care duties. They are key in identifying the deteriorating patient, escalating concerns to the Registered Practitioner in a timely manner.
"Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible"
About us
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead ifthis is going to be problematic:rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead ifthis is going to be problematic:rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Person Specification
Qualifications
Essential
- The Care Certificate.
- NVQ/QCF Diploma level 3 in Healthcare or successful completion of a level 3 Healthcare Support Worker apprenticeship.
- Functional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4.
Knowledge
Essential
- Knowledge of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers (2013).
- Knowledge of the common conditions/illnesses/complex needs of patients within the appropriate clinical specialty.
- Insight into role and responsibilities of post.
- Able to describe the importance of delivering high quality care to patients.
Desirable
- Knowledge of current healthcare issues.
Skills
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
- Can understand and communicate factual information accurately.
- Basic information and communications technology (ICT) skills.
- Ability to prioritise workload with supervision.
- Able to deliver patient care under the indirect supervision of the Registered Nurse
Desirable
- Additional specific Ophthalmic competencies to include: Visual acuity Snellens/Complog, IOP using icare, OCT, Pentacam, Auto-refraction, Visual Fields, POCT.
Person Specification
Qualifications
Essential
- The Care Certificate.
- NVQ/QCF Diploma level 3 in Healthcare or successful completion of a level 3 Healthcare Support Worker apprenticeship.
- Functional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4.
Knowledge
Essential
- Knowledge of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers (2013).
- Knowledge of the common conditions/illnesses/complex needs of patients within the appropriate clinical specialty.
- Insight into role and responsibilities of post.
- Able to describe the importance of delivering high quality care to patients.
Desirable
- Knowledge of current healthcare issues.
Skills
Essential
- Able to communicate accurately and effectively with patients and colleagues, verbally and in writing.
- Can understand and communicate factual information accurately.
- Basic information and communications technology (ICT) skills.
- Ability to prioritise workload with supervision.
- Able to deliver patient care under the indirect supervision of the Registered Nurse
Desirable
- Additional specific Ophthalmic competencies to include: Visual acuity Snellens/Complog, IOP using icare, OCT, Pentacam, Auto-refraction, Visual Fields, POCT.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
