Job summary
Full time Cardiorespiratory Co-ordinator
Successful candidate will be required to work full time - mainly based at Maidstone Hospital but cover when needed for Pembury Hospital
An opportunity has arisen for a full time Cardiorespiratory Co-ordinator within Nursing Allied Health Administration Unit
An excellent range of secretarial and administrative skills, including a solid knowledge of diagnostic pathways, experience in booking using TOMCAT and an excellent customer care experience is essential. The ability to organise your day and work as part of a team are also required. Applicants should be confident, self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. The applicant should be able to demonstrate an interest to learn new skills. The applicant should ideally have previous NHS / medical experience.
For further information, please contact, Anna Powell, email anna.powell@nhs.net, NAHAU Service Manager
Main duties of the job
Be responsible for setting up clinics on the Tomcat system and highlight any patients that are about to breach to unit manager and AGM for all proceduresTo be responsible for the waiting lists for all diagnostic tests.
- Cashing up of Pacemaker (PPM) and Rapid Access Chest Pain Clinics (RACPC) daily clinical activity to ensure we assist in payment by results, including coding for RACPC
- Record monthly figures for the unit to enable a working audit to assist with clinical governance protocols.
- Compile and circulate the unit weekly activity lists to all site teams management leads / clinical leads within the speciality.
- Awareness of RTT (referral to treatment) dates and planning admissions accordingly.
- Booking patients into outpatient clinics as per trust policy to ensure meeting infection control and safety measures.
- To maintain lists of cancellations and complete cancellation letters and ensure that the relevant consultant is informed to facilitate communication with the GP.
- Liaise with other departments to ensure notes, referral letters, X-ray/scans are available when needed.
- Implement any agreed changes ensuring most efficient and effective use of facilities within the department in order to maintain the highest standards
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in West Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. Fordcombe Hospital is near Tunbridge Wells and became part of the Trust in October 2024. It focusses on planned care and has two operating theatres, 28 inpatient and day care beds, diagnostic services including X-ray, MRI, CT and endoscopy, and a number of consultation and treatment rooms.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Person Specification
Qualifications
Essential
- Good standard of education with minimum 5 GCSEs or equivalent including Maths and English
- Good level of written and spoken English
- Excellent clerical experience with NVQ / RSA 3 or equivalent demonstrable experience
Experience and Knowledge
Essential
- Tomcat super user status with authorisation rights, merging and creating clinics, new templates and manage clinics in line with annual leave activity
- Extensive knowledge and experience of the Tomcat reporting system.
- Is a required super user and able to teach/share knowledge of the Tomcat reporting system to technicians
- Accountable for extracting Tomcat data for data submissions/audit.
- Accountable for waiting lists of all Cardiac procedures including Pacemakers, Cardioversions, TOE's Angiograms and Angioplasty's.
- Rotational cross site duties for invasive and non-invasive procedures covering Band 4, providing admin duties for annual leave, ensuring a full service.
- Advanced administration skills, with secretarial or PA background
- Use of advanced keyboard skills
- Knowledge of Troubleshooting
- Strong IT skills, particularly Microsoft Word, Excel and entering and extracting data from databases
- Knowledge of dealing with distressed and nervous patients and their relatives.
- Knowledge of dealing with complex questions and advice from Patients and their relatives about their Cardiac conditions.
- Knowledge of current government guide lines for breech dates and escalate potential patients.
- Knowledge of electronic transfers of Angiogram results to the Tertiary Centre on the Medcon System.
- Knowledge and experience in the use of the Integra System for Private Patients
- Knowledge of Private Patient protocols, dealing directly with Insurance Companies.
- Proven experience in working independently and in problem solving
- Advanced skills in dealing with the public
- Able to manage and prioritise own workload independently
- Exemplary Time Management
- Knowledge of current healthcare issues, specifically around Cardiology waiting times etc.
- Attend and participate in cross site meetings.
- Empathy with Patients and their Relatives.
Desirable
- Previous Cardiology admin experience
- Excellent knowledge of Medical and Cardiology terminology
- Knowledge of the Telepath System
Skills
Essential
- Knowledge of patient call centre.
- Advanced communication skills both written and verbal
- Able to effectively liaise with multidisciplinary team
- Able to work independently and as part of a team
Person Specification
Qualifications
Essential
- Good standard of education with minimum 5 GCSEs or equivalent including Maths and English
- Good level of written and spoken English
- Excellent clerical experience with NVQ / RSA 3 or equivalent demonstrable experience
Experience and Knowledge
Essential
- Tomcat super user status with authorisation rights, merging and creating clinics, new templates and manage clinics in line with annual leave activity
- Extensive knowledge and experience of the Tomcat reporting system.
- Is a required super user and able to teach/share knowledge of the Tomcat reporting system to technicians
- Accountable for extracting Tomcat data for data submissions/audit.
- Accountable for waiting lists of all Cardiac procedures including Pacemakers, Cardioversions, TOE's Angiograms and Angioplasty's.
- Rotational cross site duties for invasive and non-invasive procedures covering Band 4, providing admin duties for annual leave, ensuring a full service.
- Advanced administration skills, with secretarial or PA background
- Use of advanced keyboard skills
- Knowledge of Troubleshooting
- Strong IT skills, particularly Microsoft Word, Excel and entering and extracting data from databases
- Knowledge of dealing with distressed and nervous patients and their relatives.
- Knowledge of dealing with complex questions and advice from Patients and their relatives about their Cardiac conditions.
- Knowledge of current government guide lines for breech dates and escalate potential patients.
- Knowledge of electronic transfers of Angiogram results to the Tertiary Centre on the Medcon System.
- Knowledge and experience in the use of the Integra System for Private Patients
- Knowledge of Private Patient protocols, dealing directly with Insurance Companies.
- Proven experience in working independently and in problem solving
- Advanced skills in dealing with the public
- Able to manage and prioritise own workload independently
- Exemplary Time Management
- Knowledge of current healthcare issues, specifically around Cardiology waiting times etc.
- Attend and participate in cross site meetings.
- Empathy with Patients and their Relatives.
Desirable
- Previous Cardiology admin experience
- Excellent knowledge of Medical and Cardiology terminology
- Knowledge of the Telepath System
Skills
Essential
- Knowledge of patient call centre.
- Advanced communication skills both written and verbal
- Able to effectively liaise with multidisciplinary team
- Able to work independently and as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
