Job summary
Do you have a passion for patient-centered care and planning patient discharges? Are you looking for a new challenge within a friendly supportive team?
We are looking for a new member of staff to join us at Tunbridge Wells Hospital, as a Discharge Liaison Nurse within the Transfer Care Hub.
The Transfer of Care Hub is an integrated multi-disciplinary team who work together to ensure timely and safe discharge linking hospital and community services to ensure the best outcome for people leaving hospital whether that be to home, a discharge to assess community bed or long-term placement.
You should have some knowledge of the discharge processes and pathways; have an understanding of how to complete Fast Track documentation, Ready to transfer forms, the Discharge to Assess process etc.
Main duties of the job
At Maidstone and Tunbridge Wells NHS Trust we believe that our staffs are our biggest asset and we nurture excellence and professionalism. We are committed to equality of opportunity and providing a healthy working environment.
The department works closely with all members of the Multi-Disciplinary Team in the acute setting and Community. The Discharge team work to ensure we achieve the best outcomes for our patients and their relatives in facilitating a timely, efficient but safe discharge.
Please feel free to contact the department for an informal chat if you would like a better understanding of what the role entails
A Discharge liaison Nurse should be able to support the wards in organizing discharges, gaining relevant information from patients and relatives. Liaising with the MDT and completing necessary paperwork to make referrals to appropriate teams; including referrals made online. Computer literacy and an excellent telephone manor are required, also the ability to deal with confrontation in a sensitive manor. A sense of empathy and understanding of the qualities required to with patients including confidentiality and respect are also required.
About us
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please emailmtw-tr.professionalstandards@nhs.netif this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please emailmtw-tr.professionalstandards@nhs.netif this is problematic) and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible
Person Specification
Qualifications
Essential
- Current and relevant professional qualification e.g. nursing, OT or physiotherapy - HCP/NMC
- Degree or equivalent or working towards
- Evidence of continuous personal and professional development
Desirable
- Master level qualification
- Management qualification
Experience
Essential
- Knowledge and understanding of nursing/therapy operational and professional issues in an acute Trust
- Post-registration/qualification experience
- Knowledge of national discharge related policies and standards, including parliamentary acts
- Working collaboratively across professions and services
- Evidence of leading, motivating and supporting a team
- Experience of providing education/training
- Knowledge and experience of the Mental Capacity Act and completing Mental Capacity Assessments
Desirable
- Knowledge of local adult social services, intermediate care teams. e.g. Primary Care trusts
- Experience of Trust IT systems e.g. EDN
- Experience of working with local social services, Safeguardings, Primary Care Trusts and intermediate care teams
- Multi discipline leadership experience
Skills
Essential
- Able to demonstrate use of assertiveness skills
- Possess listening / counselling skills
- Highly developed interpersonal and communication skills across a range of situations across healthcare boundaries
- Commitment to self-development
- Ability to motivate self and others
- Influencing and negotiating skills
- Evidence of decision making skills - clinical and non-clinical
- Ability to use MS Word and MS Excel to compile comprehensive reports and spreadsheets
- Flexibility/Adaptability to prioritise workload and cope under pressure in order to meet deadlines
Desirable
- Use of Teletracking, Sunrise computer programmes
Person Specification
Qualifications
Essential
- Current and relevant professional qualification e.g. nursing, OT or physiotherapy - HCP/NMC
- Degree or equivalent or working towards
- Evidence of continuous personal and professional development
Desirable
- Master level qualification
- Management qualification
Experience
Essential
- Knowledge and understanding of nursing/therapy operational and professional issues in an acute Trust
- Post-registration/qualification experience
- Knowledge of national discharge related policies and standards, including parliamentary acts
- Working collaboratively across professions and services
- Evidence of leading, motivating and supporting a team
- Experience of providing education/training
- Knowledge and experience of the Mental Capacity Act and completing Mental Capacity Assessments
Desirable
- Knowledge of local adult social services, intermediate care teams. e.g. Primary Care trusts
- Experience of Trust IT systems e.g. EDN
- Experience of working with local social services, Safeguardings, Primary Care Trusts and intermediate care teams
- Multi discipline leadership experience
Skills
Essential
- Able to demonstrate use of assertiveness skills
- Possess listening / counselling skills
- Highly developed interpersonal and communication skills across a range of situations across healthcare boundaries
- Commitment to self-development
- Ability to motivate self and others
- Influencing and negotiating skills
- Evidence of decision making skills - clinical and non-clinical
- Ability to use MS Word and MS Excel to compile comprehensive reports and spreadsheets
- Flexibility/Adaptability to prioritise workload and cope under pressure in order to meet deadlines
Desirable
- Use of Teletracking, Sunrise computer programmes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
