Job summary
The Health Records Department consists of six core services based over three sites, and serves all Directorates and our patients.
We are a dynamic, diverse team of over one hundred staff, where patients and records always come first. We maintain a large library of over one million patient records to a high standard, from creation, scanning, validation, to destruction and everything in-between. Our approachable receptionists support the Outpatient team to run smooth and efficiently, striving for an excellent patient experience. And, we also have a growing Subject Access team who provides our patients and their representatives access to a copy of their records electronically, via a patient portal.
Our team is enthusiastic and supportive of removing the need for paper, and have accepted the huge challenge of scanning all paper records so they are available at the point of care for our patients.
At present, we have the following vacancies at our sites:
Tunbridge Wells Health Records site
- Full-time positions 37.5 hours per week Monday to Friday to meet service needs (this will include Saturday working on a rota system, working pattern will not exceed a 5-day working week)
OR
- Part-time/job share positions: 15-20 hours per week (this may include Saturday working on a rota system, working pattern will not exceed a 5-day working week)
Main duties of the job
Successful applicants will require:
o High level literacy and numeric skillso Experience in scanning desirable but not essentialo Excellent attention to detailo Excellent keyboard skillso Good knowledge and understanding of the General Data Protection Acto Exceptional interpersonal skillso Good customer care skillso Working to tight deadlineso Experience of office worko Ability to work under pressure
The work can require manual handling duties (lifting boxes up to 9kg) and be mentally demanding.
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.
About us
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Person Specification
Qualifications
Essential
- Basic Computer skills including windows based operating systems
- To be literate and numerate
- Good standard of Secondary Education must include GCSE English or equivalent
Desirable
- Working knowledge of PAS.
Experience/ Knowledge
Essential
- Reception Duties
- Able to work as part of a team or own initiative.
Desirable
- To show initiative
- Demonstrate flexibility to adapt with the needs of a changing service.
Skills
Essential
- An ability to follow instructions
- Be able to cope with demanding work
- Be able to meet required Trust targets.
- Reliable and good timekeeper.
Desirable
- Ability to use a keyboard
- E-mail Skills
Person Specification
Qualifications
Essential
- Basic Computer skills including windows based operating systems
- To be literate and numerate
- Good standard of Secondary Education must include GCSE English or equivalent
Desirable
- Working knowledge of PAS.
Experience/ Knowledge
Essential
- Reception Duties
- Able to work as part of a team or own initiative.
Desirable
- To show initiative
- Demonstrate flexibility to adapt with the needs of a changing service.
Skills
Essential
- An ability to follow instructions
- Be able to cope with demanding work
- Be able to meet required Trust targets.
- Reliable and good timekeeper.
Desirable
- Ability to use a keyboard
- E-mail Skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
