Job summary
The Maidstone & Tunbridge Wells NHS Trust have another opportunitywhich has arisen within the Facilities Directorate for a full time GeneralPorter to join our dedicated facilities team in portering. To provide an efficient, effective and fully comprehensive portering service acrossTunbridge Wells Hospital at Pembury.
The full time hours are 37.5 per week, based on rostered shift patterns.
We are looking for lively and enthusiastic individuals that have excellentinterpersonal and communication skills who are well motivated andhard-working and able to work as part of our team.
Previous experience of working within a healthcare environment would beadvantageous but not essential as training will be provided.
Main duties of the job
The General Porter will be a multi-skilled person working with a team. To be responsible for maintaining a comprehensive professional and responsive high quality porter service to patients, staff, visitors and all service users. To undertake the movement of patients, equipment, documentation, linen, waste etc. in an efficient and safe manner. Maintain a clean and safe environment in accordance with the specification and be responsive to service needs as they arise and constantly seek to improve the productivity and quality of the service.
Undertake necessary duties to ensure that an efficient portering service ismaintained. These duties will be carried out both in patient and non-patientenvironments.
All work must be undertaken in line with Health and Safety, InfectionPrevention, Security and all Trust Policy and Procedures.
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.
About us
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: To be confirmed
Person Specification
Qualifications
Essential
- Good level of general education (basic English & maths) education
- Willing to undertake further study to enhance ability to carry out job role more efficiently
Experience/Knowledge
Essential
- Ability to effectively communicate / interact with others (both verbal and written)
- Good customer service skills.
- Experience in a customer focussed environment.
- Ability to apply and maintain standards consistently.
Desirable
- Customer care.
- Health and safety and Infection control principles.
- Previous experience in a Healthcare environment.
- Dealing with challenging behaviour.
- Understanding of medical gases
- Manual handling.
- Previous experience of using Computer.
- Knowledge of handling waste
Skills
Essential
- Ability to lift, push, carry heavy loads
- To be able to carry out basic tasks on a computer or hand-held device
- Ability to work well with others
- Patience and the ability to remain calm in stressful situations
Desirable
- Excellent verbal communication skills
- Sensitivity and understanding
Person Specification
Qualifications
Essential
- Good level of general education (basic English & maths) education
- Willing to undertake further study to enhance ability to carry out job role more efficiently
Experience/Knowledge
Essential
- Ability to effectively communicate / interact with others (both verbal and written)
- Good customer service skills.
- Experience in a customer focussed environment.
- Ability to apply and maintain standards consistently.
Desirable
- Customer care.
- Health and safety and Infection control principles.
- Previous experience in a Healthcare environment.
- Dealing with challenging behaviour.
- Understanding of medical gases
- Manual handling.
- Previous experience of using Computer.
- Knowledge of handling waste
Skills
Essential
- Ability to lift, push, carry heavy loads
- To be able to carry out basic tasks on a computer or hand-held device
- Ability to work well with others
- Patience and the ability to remain calm in stressful situations
Desirable
- Excellent verbal communication skills
- Sensitivity and understanding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
