Robotic Process Automation (RPA) Programme Manager

Job summary

Maidstone and Tunbridge Wells NHS Trust is dedicated to leveraging cutting-edge technology to drive efficiency and innovation in delivering excellent care to the population we serve. We are currently seeking a dynamic and experienced individual to lead our Robotic Process Automation (RPA) programme and contribute to our continued success.

As the RPA Programme Manager, you will play a pivotal role in spearheading the overall success of our RPA programme. You will be responsible for managing all aspects of the programme, including governance processes, metrics, and measurement to ensure the delivery of best-in-class solutions. Additionally, you will lead the RPA strategy roadmap and shape programme priorities in alignment with organizational objectives.

This is an exciting new role for the Trust and one that has the potential to make a real difference in helping our busy clinicians and the teams that support them provide the highest standard of care to our patients.

Main duties of the job

The RPA Programme Manager will -

• Lead and drive overall success of the RPA programme
• Manage RPA programme activities, governance processes, metrics and measurement to ensure best in class approach to solutions delivery. As the leader of the RPA programme, they also lead the RPA strategy roadmap as well as help shape the program priorities
• Manage programme board expectations and communicate performance; take direction from the programme board to set priorities
• Work closely with operational and corporate leads to engage and help educate wider organisation
• Manage software, platform, advisory, delivery factory partner relationships
• Drive successful operations in maintaining and enhancing deployed automation solutions
• Forecast staffing and resource (infrastructure, licence) needs as the programme grows
• Allocation and coordination of RPA resources, formulating best-practices, user training, proactively monitoring issues and risks and driving timely solutions
• Provide line management for RPA resources.

About us

In this year's NHS staff survey, our employees voted to recommend us as an employer, positioning us as the second most recommended NHS Trust in the South East.

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.