Health Records Clerk - Paddock Wood

Job summary

The Health Records Department consists of six core services based over three sites, and serves all Directorates and our patients.

We are a dynamic diverse team of over one hundred staff, where patients and records always come first. We maintain a large library of over one million patient records to a high standard, from creation, scanning, validation, to destruction and everything in-between. Our approachable receptionists support the Outpatient team run smooth and efficiently striving for an excellent patient experience. And, we also have a growing Subject Access team who provides our patients and their representatives access to a copy of their records electronically, via a patient portal.

Our team are enthusiastic and supportive of removing the need for paper, and have accepted the huge challenge of scanning all paper records so they are available at the point of care for our patients.

At present we have the following vacancies at our sites:

Paddock Wood Health Records site

• • Full time positions 37.5 hours per week Monday to Friday to meet service needs (this will include Saturday working on a rota system, working pattern will not exceed a 5-day working week)

OR

• • Part time/job share positions: 15-20 hours per week (this may include Saturday working on a rota system, working pattern will not exceed a 5-day working week)

Main duties of the job

Successful applicants will require:

• High level literacy and numeric skills
• Experience in scanning desirable but not essential
• Excellent attention to detail
• Excellent keyboard skills
• Good knowledge and understanding of the General Data Protection Act
• Exceptional interpersonal skills
• Good customer care skills
• Working to tight deadlines
• Experience of office work
• Ability to work under pressure

The work can require manual handling duties (lifting boxes up to 9kg) and be mentally demanding.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.