Patient Experience Lead
Maidstone and Tunbridge Wells NHS Trust
This job is now closed
Job summary
The post holder will support and co-ordinate women's experiences of maternity care in order to influence the development of a safe and high standard of maternity care provision. This will include responsibility for obtaining feedback, analysing public engagement and reporting on feedback with relevant action plans for change.
Main duties of the job
- Develop the Patient Experience functions to support the Division in the delivery of the Trust Quality Strategy ambitions including robust reporting of Patient Experience data with thematic reviews
- To work with the senior maternity team to assist in the implementation and operationalization of the national and local policy.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Date posted
29 April 2024
Pay scheme
Agenda for change
Band
Band 7
Salary
£43,742 to £50,056 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time
Reference number
359-6233279-T2
Job locations
cross site
Tonbridge Road
TN2 4QJ
TN2 4QJ
Employer details
Employer name
Maidstone and Tunbridge Wells NHS Trust
Address
cross site
Tonbridge Road
TN2 4QJ
TN2 4QJ
Employer's website
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