Receptionist/Clerical Officer - Intensive Care
Maidstone and Tunbridge Wells NHS Trust
The closing date is 05 May 2024
Job summary
An exciting opportunity has arisen on the Intensive Care Unit at Tunbridge Wells Hospital at Pembury, for a Ward Clerk/Receptionist to join our multidisciplinary team.
The Intensive Care department has a total of 17 modern and spacious single rooms, with 9 Intensive Care beds and 8 High Dependency beds.
You will be responsible for providing a front-line reception service to the ward and for delivering a high standard of customer care to a wide range of client groups, including the ward's multi-disciplinary team, patients, relatives and their carer's.
Main duties of the job
You must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data.
You must accurately and in a timely manner enter such information on the computerised patient information system, to ensure that the trust receives the appropriate level of income for patient activity, avoids the potential clinical risks inherent with inaccurate patient records and is compliant with national NHS targets (e.g. on data quality and length of patient wait).
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Date posted
15 April 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum pro rata
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working, Compressed hours
Reference number
359-6216948-T2
Job locations
Tunbridge Wells Hospital
Tonbridge Road
Tunbridge Wells
ME16 9QQ
Employer details
Employer name
Maidstone and Tunbridge Wells NHS Trust
Address
Tunbridge Wells Hospital
Tonbridge Road
Tunbridge Wells
ME16 9QQ
Employer's website
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