Job summary
We are currently looking for an Apprentice Learning Administrator to join the newly formed Learning and Career Development Team. This is a fantastic opportunity to be part of a supportive and fun team.
Full training will be provided, so it's an ideal role for someone just starting their career or wanting to take their next step!
As this is an apprenticeship and the Trust will apply for government funding you will need to meet their eligibility criteria. To be eligible you will;
- Be over 16 years old (there is no upper age limit)
- have been living in the UK/EEA for 3 years and have the right to live and study in England, or anon-EEA citizen with permission from the UK government to live in the UK, (not for educational purposes) and have been ordinarily resident in the UK for at least the previous three years before the start of learning.
- not be enrolled on another government funded education programme at the start of the apprenticeship
- not have a qualification in a subject related to the apprenticeship you will be studying at a higher level
Main duties of the job
What are we looking for?
- Excellent customer service skills - you will be in contact with a wide range of service users, staff and external organisations.
- Computer literate - you will be using Outlook, Excel and other in-house and cloud based systems on a regular basis. If you have a good knowledge of these, we are able to offer advanced training.
- Communication skills - you should have good written and verbal skills as you may be responding to queries via telephone, email or in person.
- Marketing - You will be assisting with our social media accounts so it would be helpful if you have knowledge of how different accounts work and can be used by the team to market our services. It would also be helpful if you have an eye for detail and could create posters/flyers for the team activities.
No two days will be the same and your role could include;
- helping to plan and arrange careers events
- supporting students on work placements
- entering learners details on databases and checking funding arrangements
- creating flyers for the next English and Maths classroom sessions
If you think you are the right person for this role, please ensure that you state clearly why within the personal statement section of the application form.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: TBC
We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team, gaining valuable work experience and a recognised apprenticeship qualification.
Please Note: Government funded apprentices must be aged 16 or above and have been resident in the UK/EU for the last 3 years. You may possess a Degree, Level 4 qualification or above as long as it is in a subject significantly different to this qualification. You must not already be in any form of formal government-funded education.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: TBC
We welcome applications from individuals wishing to become an Apprentice and gain experience in the NHS. You will develop new skills and knowledge whilst working with an established team, gaining valuable work experience and a recognised apprenticeship qualification.
Please Note: Government funded apprentices must be aged 16 or above and have been resident in the UK/EU for the last 3 years. You may possess a Degree, Level 4 qualification or above as long as it is in a subject significantly different to this qualification. You must not already be in any form of formal government-funded education.
Person Specification
Qualifications
Essential
- 5 GCSE (Grade 9 - 4) qualifications (or equivalent), including English Language and Maths
- Understanding will be undertaking apprenticeship
Desirable
- IT qualification
- 3 A Levels including English Language
Experience/Knowledge
Essential
- Knowledge of using MS Office packages, in particular Excel and Power point
- Experience of working to objectives and deadlines.
Desirable
- Undertaken work experience or experience of working in office environment
- Knowledge of apprenticeships.
- Knowledge of office process e.g. diary management, minute taking, report writing
- Experience of planning and facilitating effective meetings and other events
Skills
Essential
- Use excellent verbal and written communication skills to build relationships through writing, data entry, telephone skills and email use.
- Able to work on own initiative, using good time management and organisational skills to manage and prioritise own and other team members workload.
- Able to work well as part of a team to support others and improve service.
- Demonstrate confident and accurate keyboard and record keeping skills
Desirable
- Negotiating and influencing skills.
- Able to communicate at all levels within a large, complex organisation.
- Design presentation skills.
- Setting up IT equipment e.g. data projector and laptop.
- Use of social media in a business environment
Person Specification
Qualifications
Essential
- 5 GCSE (Grade 9 - 4) qualifications (or equivalent), including English Language and Maths
- Understanding will be undertaking apprenticeship
Desirable
- IT qualification
- 3 A Levels including English Language
Experience/Knowledge
Essential
- Knowledge of using MS Office packages, in particular Excel and Power point
- Experience of working to objectives and deadlines.
Desirable
- Undertaken work experience or experience of working in office environment
- Knowledge of apprenticeships.
- Knowledge of office process e.g. diary management, minute taking, report writing
- Experience of planning and facilitating effective meetings and other events
Skills
Essential
- Use excellent verbal and written communication skills to build relationships through writing, data entry, telephone skills and email use.
- Able to work on own initiative, using good time management and organisational skills to manage and prioritise own and other team members workload.
- Able to work well as part of a team to support others and improve service.
- Demonstrate confident and accurate keyboard and record keeping skills
Desirable
- Negotiating and influencing skills.
- Able to communicate at all levels within a large, complex organisation.
- Design presentation skills.
- Setting up IT equipment e.g. data projector and laptop.
- Use of social media in a business environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
