Maidstone and Tunbridge Wells NHS Trust

CAU Team Leader - Ophthalmology

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a full time CAU Team Leader within the Ophthalmology Department. The post will be based at Maidstone but cross site work may be required.

You will be highly organised and adaptable and possess experience in administration and leading a team within an acute hospital. You will need to be able to demonstrate leadership skills as you will be a key point of contact for the Ophthalmology Team. The job will include working with consultants, nursing teams and operational managers. The ability to organise your day and work as part of a team are required.

Main duties of the job

A good knowledge of the 18 week pathway is necessary to fulfil this post with a good understanding of wider relationships between community providers for our service.

You should be self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. You will need to be able to work unsupervised and be able to deliver to tight deadlines The applicant should be able to demonstrate an interest to learn new skills.

You will be responsible for managing the Team involving Booking Clerks & Medical Secretaries. This will involve cross covering when absences/sickness arise, and supporting the staff with booking both outpatient clinics and Theatre lists.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement

Details

Date posted

16 February 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-6050241-T2

Job locations

Maidstone Hospital

Hermitage Lane

Maidstone

ME16 9QQ


Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atStandard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atStandard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Person Specification

Qualifications

Essential

  • Educated to GCSE level standard in Numeracy & English
  • NVQ Level 3 or equivalent experience

Knowledge/Experience

Essential

  • Previous experience of leading a team in a customer service environment
  • In depth knowledge of NHS PAS and EPR or similar administration system
  • Understanding of the requirements regarding patient confidentiality

Skills

Essential

  • Excellent computer skills
  • Strong communication skills (written & oral)
  • Ability to deal with and manage conflict
  • Ability to work under pressure & using own initiative
  • Understanding of 18 week targets

Desirable

  • Database Management
  • Understanding of C2WW targets
Person Specification

Qualifications

Essential

  • Educated to GCSE level standard in Numeracy & English
  • NVQ Level 3 or equivalent experience

Knowledge/Experience

Essential

  • Previous experience of leading a team in a customer service environment
  • In depth knowledge of NHS PAS and EPR or similar administration system
  • Understanding of the requirements regarding patient confidentiality

Skills

Essential

  • Excellent computer skills
  • Strong communication skills (written & oral)
  • Ability to deal with and manage conflict
  • Ability to work under pressure & using own initiative
  • Understanding of 18 week targets

Desirable

  • Database Management
  • Understanding of C2WW targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone Hospital

Hermitage Lane

Maidstone

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone Hospital

Hermitage Lane

Maidstone

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ophthalmology Service Manager

Chloe Stevens

chloe.stevens@nhs.net

07732405324

Details

Date posted

16 February 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-6050241-T2

Job locations

Maidstone Hospital

Hermitage Lane

Maidstone

ME16 9QQ


Supporting documents

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