Job summary
An exciting opportunity has arisen to join the diverse and dynamic Clinical IT systems training team.
Working alongside our Clinical Systems Management team, we are responsible for a comprehensive programme of high-quality training supporting in excess of 6,000 clinical and non-clinical staff.
We play a pivotal role in supporting the digital transformation programme of works to create a single point of access to patients' healthcare records as a result of the ongoing implementation and development of new Sunrise ePR system.
Our teams currently work flexibly, from home and from any MTW site, including satellite services. This is likely to become a permanent way of working.
Main duties of the job
The main focus of the role is the creation and development of eLearning packages for all our systems. Existing knowledge of Captivate and Cantasia software is an advantage, but training can be given. You will have knowledge and experience of clinical and non-clinical systems with the ability to learn new systems.
You will assist with delivering the training via a variety of guises, such as face-to-face, and Microsoft Teams. You will also be involved in the system testing of new and upgraded IT systems prior to their deployment.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: TBC
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview Date: TBC
Person Specification
Qualifications
Essential
- Higher National Certificate in Media and Communication or equivalent, or equivalent experience in teaching, training and/or learning.
Desirable
- Previous experience in creating eLearning and Virtual simulations.
Experience/Knowledge
Essential
- Experience in Creative Media Production or equivalent
- Ability to design learning materials including manuals and hand outs
- Specialist knowledge of several clinical and non-clinical systems
- Knowledge of Data Protection Act and Understanding of confidentiality requirements
- Experience of MS Office software
- Evidence of planning and delivery of structured IT training programmes and work plans for training sessions
- Understanding of NHS policies and strategies, including Data Project and IM&T security
- Experience in user acceptance testing. Testing software
- Possess a good understanding of the needs and requirements of the end users together with in depth knowledge of the operation and configuration of systems to ensure they support the intended workflows and objectives
Desirable
- Relevant experience in a Health Informatics environment
Skills
Essential
- Excellent communication skills both orally and in writing
- Excellent analytical and problem-solving skills
- Self-motivated, enthusiastic and organised
- Excellent presentation skills
- Be able to cope with demanding work, meet targets/timelines
- Demonstrate tact, diplomacy, negotiating and influencing skills
- Good attention to detail
- Demonstrate flexibility to adapt with the needs of changing demands within the Trust
- Ability to effectively manage own stress and be aware of stress in others
Desirable
- Customer service skills
- Ability to effectively translate data into reports or information to present to non-technical staff in a clear manner
Person Specification
Qualifications
Essential
- Higher National Certificate in Media and Communication or equivalent, or equivalent experience in teaching, training and/or learning.
Desirable
- Previous experience in creating eLearning and Virtual simulations.
Experience/Knowledge
Essential
- Experience in Creative Media Production or equivalent
- Ability to design learning materials including manuals and hand outs
- Specialist knowledge of several clinical and non-clinical systems
- Knowledge of Data Protection Act and Understanding of confidentiality requirements
- Experience of MS Office software
- Evidence of planning and delivery of structured IT training programmes and work plans for training sessions
- Understanding of NHS policies and strategies, including Data Project and IM&T security
- Experience in user acceptance testing. Testing software
- Possess a good understanding of the needs and requirements of the end users together with in depth knowledge of the operation and configuration of systems to ensure they support the intended workflows and objectives
Desirable
- Relevant experience in a Health Informatics environment
Skills
Essential
- Excellent communication skills both orally and in writing
- Excellent analytical and problem-solving skills
- Self-motivated, enthusiastic and organised
- Excellent presentation skills
- Be able to cope with demanding work, meet targets/timelines
- Demonstrate tact, diplomacy, negotiating and influencing skills
- Good attention to detail
- Demonstrate flexibility to adapt with the needs of changing demands within the Trust
- Ability to effectively manage own stress and be aware of stress in others
Desirable
- Customer service skills
- Ability to effectively translate data into reports or information to present to non-technical staff in a clear manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
