Job summary
The Learning and Development Department is responsible for the design and delivery of a fit for purpose learning and development curriculum, ensuring that all staff have a seamless journey from candidate to competent colleague. We want to support staff to maximise their potential, providing them with the skills, knowledge and behaviours to deliver effectively in support of Trust Vision and Values and embed a culture of learning and development throughout the organisation.
This part time role is responsible for supporting the design and delivery of a range of statutory and mandatory learning and development interventions across the organisation, including our in house induction programme and helping to improve organisational culture in line with our PRIDE values and promoting Maidstone and Tunbridge Wells NHS Trust as the employer of choice.
Main duties of the job
The post holder will support the Learning Advisors to commission and deliver a robust programme of education, training and development events for the Trust including corporate induction and other associated engagement activities. They will be responsible for dealing with training queries, course and venue bookings and cancellations and promotional activities utilising the LMS system to support their work and ensuring that the MTWLearning mailbox is continuously monitored.
Our activities cover the entire Trust, cross-site travel will be required and occasional cover out of normal working hours, so applicants must be willing to play a pro-active part in this to ensure excellent service delivery.
You will be joining a fun, supportive team with a 'can-do' attitude who benefit from a flexible approach to work-life balance in return for their amazing commitment to what we do.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Person Specification
Qualifications
Essential
- 5 GCSE (Grade 9 - 4) qualifications (or equivalent), including English Language and Maths
- Level 3 Business Administration qualification/apprenticeship or equivalent knowledge and experience
Desirable
- IT qualification
- 3 A Levels including English Language
Skills
Essential
- Use excellent verbal and written communication skills to build relationships through writing, data entry, telephone skills and email use.
- Able to work on own initiative, using good time management and organisational skills to manage and prioritise own and other team members workload.
- Able to work well as part of a team to support others and improve service.
- Demonstrate confident and accurate keyboard and record keeping skills
Desirable
- Negotiating and influencing skills.
- Able to communicate at all levels within a large, complex organisation.
- Design presentation skills.
- Setting up IT equipment e.g. data projector and laptop.
- Use of social media in a business environment
Knowledge
Essential
- Experience in an administrative environment
- Advanced knowledge of using MS Office packages, in particular Excel and Powerpoint
- Understanding of confidentiality and data protection legislation, including information governance and GDPR
- Understanding of maintaining office systems e.g. diary management
- Experience of working to objectives and deadlines.
- Experience of planning and facilitating effective meetings and other events
Desirable
- Experience of working in a similar position in a large public organisation.
- Knowledge of widening participation and apprenticeship in NHS.
- Experience of taking and transcribing minutes of meetings
Person Specification
Qualifications
Essential
- 5 GCSE (Grade 9 - 4) qualifications (or equivalent), including English Language and Maths
- Level 3 Business Administration qualification/apprenticeship or equivalent knowledge and experience
Desirable
- IT qualification
- 3 A Levels including English Language
Skills
Essential
- Use excellent verbal and written communication skills to build relationships through writing, data entry, telephone skills and email use.
- Able to work on own initiative, using good time management and organisational skills to manage and prioritise own and other team members workload.
- Able to work well as part of a team to support others and improve service.
- Demonstrate confident and accurate keyboard and record keeping skills
Desirable
- Negotiating and influencing skills.
- Able to communicate at all levels within a large, complex organisation.
- Design presentation skills.
- Setting up IT equipment e.g. data projector and laptop.
- Use of social media in a business environment
Knowledge
Essential
- Experience in an administrative environment
- Advanced knowledge of using MS Office packages, in particular Excel and Powerpoint
- Understanding of confidentiality and data protection legislation, including information governance and GDPR
- Understanding of maintaining office systems e.g. diary management
- Experience of working to objectives and deadlines.
- Experience of planning and facilitating effective meetings and other events
Desirable
- Experience of working in a similar position in a large public organisation.
- Knowledge of widening participation and apprenticeship in NHS.
- Experience of taking and transcribing minutes of meetings
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
