Business Change Lead - Internal Only

Maidstone and Tunbridge Wells NHS Trust

Information:

This job is now closed

Job summary

This role will involve providing business change input into the ongoing development of the Clinical systems and other Healthcare records systems.

To support the review and analysis of current processes.

To be involved in the development of new pathways and processes.

Main duties of the job

The successful applicant will be part of business change activities such as :

  • Process mapping - current and future state
  • Identification of solutions
  • Assisting the project manager
  • Progress reporting

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Date posted

14 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-5812522-T3

Job locations

Cross-site/Working from home

Maidstone

ME16 9QQ


Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Person Specification

Qualifications

Essential

  • Education to degree level
  • Project Management Qualification & Experience

Experience

Essential

  • Project Management
  • Change Management
  • Ability to deliver training and presentations to a wide range of trust staff at all levels

Desirable

  • Working knowledge of electronic document management

Skills

Essential

  • Excellent written and verbal skills
  • Ability to negotiate on difficult and controversial issues including performance and change
  • Ability to identify problems and inconsistencies with systems and processes, producing workable solutions
  • Ability to deliver training to staff at all levels
  • Excellent customer care skills and experience of handling complaints

Desirable

  • Ability to articulate users' needs and research suitable IT system solutions
Person Specification

Qualifications

Essential

  • Education to degree level
  • Project Management Qualification & Experience

Experience

Essential

  • Project Management
  • Change Management
  • Ability to deliver training and presentations to a wide range of trust staff at all levels

Desirable

  • Working knowledge of electronic document management

Skills

Essential

  • Excellent written and verbal skills
  • Ability to negotiate on difficult and controversial issues including performance and change
  • Ability to identify problems and inconsistencies with systems and processes, producing workable solutions
  • Ability to deliver training to staff at all levels
  • Excellent customer care skills and experience of handling complaints

Desirable

  • Ability to articulate users' needs and research suitable IT system solutions

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Cross-site/Working from home

Maidstone

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Cross-site/Working from home

Maidstone

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

CSMT Project Manager

Aiken Smith

aiken.smith@nhs.net

01622228754

Date posted

14 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-5812522-T3

Job locations

Cross-site/Working from home

Maidstone

ME16 9QQ


Supporting documents

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