Receptionist/Administrator

Maidstone and Tunbridge Wells NHS Trust

Information:

This job is now closed

Job summary

The Radiology Department of Maidstone & Tunbridge Wells Hospitals are expanding their services and have vacancies for receptionists to join their busy and friendly team. This is an exciting period in the development of radiology at MTW with the recent introduction of our community diagnostic centre based near to Maidstone Hospital and one which will enhance the availability of diagnostics to patients.

The Radiology Department provides a wide range of services within various imaging modalities including CT, x-ray, ultrasound and nuclear medicine.

Applicants should have excellent communications skills, a pleasant manner and a reasonable level of computer literacy. They should have the desire to expand beyond their current experiences with a willingness to learn and meet new challenges.

Main duties of the job

Whilst not essential, previous administrative experience in a healthcare setting would be an advantage as would working with patient databases.

We are currently working towards a 7-day service, 8am-8pm including bank holidays, to better serve our service users. If you wish to discuss flexible/specific working hours, we are able to be accommodating and flexible where possible.

To work as part of a team providing a high quality of service to patients and staff. Duties will involve primary responsibility for arriving patients onto the radiology information system Soliton and welcoming them into the department, ensuring smooth running of reception, dealing with telephone queries and general clerical duties

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Date posted

08 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

359-DP13471

Job locations

Maidstone & Tunbridge Wells NHS Trust

Hermitage Lane

Maidstone

ME16 9QQ


Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date - TBC

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date - TBC

Person Specification

Qualifications

Essential

  • Good standard of general education - minimum GCSEs

Experience

Essential

  • Previous experience in reception/customer service environment

Desirable

  • Experience of working with NHS environment

Knowledge and Skills

Essential

  • Use of Microsoft Office and other IT systems
  • Decision making

Desirable

  • Soliton experience
  • database experience
Person Specification

Qualifications

Essential

  • Good standard of general education - minimum GCSEs

Experience

Essential

  • Previous experience in reception/customer service environment

Desirable

  • Experience of working with NHS environment

Knowledge and Skills

Essential

  • Use of Microsoft Office and other IT systems
  • Decision making

Desirable

  • Soliton experience
  • database experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone & Tunbridge Wells NHS Trust

Hermitage Lane

Maidstone

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone & Tunbridge Wells NHS Trust

Hermitage Lane

Maidstone

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Radiology Administration Manager

Sally Pearce

s.pearce1@nhs.net

01892638451

Date posted

08 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

359-DP13471

Job locations

Maidstone & Tunbridge Wells NHS Trust

Hermitage Lane

Maidstone

ME16 9QQ


Supporting documents

Privacy notice

Maidstone and Tunbridge Wells NHS Trust's privacy notice (opens in a new tab)