Maidstone and Tunbridge Wells NHS Trust

Change Agent

Information:

This job is now closed

Job summary

  • As a Change Agent for the Kent and Medway Pathology and Radiology Networks, your work will be varied and will be key to enabling transformation in pathology and radiology services across Kent and Medway.
  • You will provide high quality programme and project support including current state analysis, future state drafting, reporting and support delivery;
  • You will streamline and manage business change processes and enable provision of effective administration support to ensure projects are delivered in the most effective and efficient way including management of the programme calendar, mailbox, FutureNHS, being a 'super user' in the application of GP and Community OCM, forward planning, co-ordinate and have an overview of the GP and Community OCM programme.
  • To provide business change input into the design and implementation of the ICE OCM system first and other Network projects as needed.
  • To be part of the Business Change Team, supporting the review and analyses of current business processes in order to design new harmonised pathways and documents.
  • To support the Business Change Manager in the implementation of specific projects within the Network remit.

Main duties of the job

Kent and Medway Pathology Network is a formal partnership of seven laboratories across three pathology services in four acute Trusts. Our 800 colleagues provide services across the health and care sector to a population of nearly 2 million.

We are at an exciting point of our network development with a new clinical director and managing director leading transformation including single Laboratory Information Management System, Managed Equipment Service and digital projects. We are developing a clinical strategy enabling pathology to drive change and improvement in patient pathways and population health.

You will have a fantastic opportunity to grow your career in KMPN. We are developing a network academy, a platform for all network education and training from apprenticeships to advanced clinical and scientific qualifications with a single faculty making best use of our talented educators and trainers. You will not be expected to work at sites outside of your employing Trust. However, there will be opportunities for collaborative working within this network.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 760,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ more than 7,000 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Details

Date posted

02 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

359-CORP13416

Job locations

Kent House or Magnitude House

Kent

ME20 6WT


Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date - 28th November 2023

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date - 28th November 2023

Person Specification

Qualifications

Essential

  • Post Graduate level qualification or equivalent experience in relevant environment

Desirable

  • PRINCE2 foundation level qualification

Experience

Essential

  • Experience of delivering successful change initiatives in primary care
  • Evidence of inspirational and transformational leadership
  • Previous experience in supporting IT system testing in primary care
  • Previous experience in implementing interfaces for an IT system
  • Evidence of problem diagnosis and process mapping
  • Able to manage multiple projects

Desirable

  • Experience of delivering change in pathology
  • Experience of implementing LIMS
  • Experience of supporting the development of business continuity plans

Skills

Essential

  • Expert understanding of clinical IT implementations impacts on healthcare processes
  • Ability to arrange and lead workshops with a multidisciplinary team
  • Ability to undertake process mapping
  • Ability to undertake system demonstrations, testing and training
  • Familiar with the identification, tracking and mitigation of risks and issues
  • Ability to monitor and report on project performance against plan
  • Ability to use complete suite of Microsoft apps, especially Excel and Visio software
  • Able to provide progress reports on a regular basis.

Desirable

  • Ability to produce monthly newsletters
Person Specification

Qualifications

Essential

  • Post Graduate level qualification or equivalent experience in relevant environment

Desirable

  • PRINCE2 foundation level qualification

Experience

Essential

  • Experience of delivering successful change initiatives in primary care
  • Evidence of inspirational and transformational leadership
  • Previous experience in supporting IT system testing in primary care
  • Previous experience in implementing interfaces for an IT system
  • Evidence of problem diagnosis and process mapping
  • Able to manage multiple projects

Desirable

  • Experience of delivering change in pathology
  • Experience of implementing LIMS
  • Experience of supporting the development of business continuity plans

Skills

Essential

  • Expert understanding of clinical IT implementations impacts on healthcare processes
  • Ability to arrange and lead workshops with a multidisciplinary team
  • Ability to undertake process mapping
  • Ability to undertake system demonstrations, testing and training
  • Familiar with the identification, tracking and mitigation of risks and issues
  • Ability to monitor and report on project performance against plan
  • Ability to use complete suite of Microsoft apps, especially Excel and Visio software
  • Able to provide progress reports on a regular basis.

Desirable

  • Ability to produce monthly newsletters

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Kent House or Magnitude House

Kent

ME20 6WT


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Kent House or Magnitude House

Kent

ME20 6WT


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Change Manager

Maria Asperilla

maria.asperilla@nhs.net

07738117574

Details

Date posted

02 November 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

359-CORP13416

Job locations

Kent House or Magnitude House

Kent

ME20 6WT


Supporting documents

Privacy notice

Maidstone and Tunbridge Wells NHS Trust's privacy notice (opens in a new tab)