Job summary
If you are caring, organised and flexible in your outlook, have good literacy, numeracy and excellent keyboard skills with a willingness to learn you could be just the person we're looking for!
Haematology has a vacancy for a Medical Secretary, based at Maidstone Hospital (some cross site cover may be required).
You will be part of a friendly, dedicated team, committed to delivering compassionate and quality care to haematology patients. You'll work as part of a multi-disciplinary team where everyone's contribution is valued. Key tasks will include dealing with patient and carer queries; audio typing; liaising with various members of the Haematology team including ward staff and Clinical Nurse Specialists; liaising with other departments; maintaining electronic patient records; managing and maintaining the diary; working closely with the Consultant Haematologists.
Excellent communication skills, ability to manage own workload, prioritise tasks and a patient-centred approach are vital.
An understanding of the need for patient confidentiality is essential.
Main duties of the job
Key tasks include but are not limited to:
- interaction with patients and their families on the 'phone;
- audio typing;
- managing and maintaining the diary;
- updating patient records with correspondence and results;
- an ability to manage own workload.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview date: TBC
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
Interview date: TBC
Person Specification
Experience/Knowledge
Essential
- Secretarial experience
- Previous medical secretarial experience
- Full understanding of medical secretarial role
- Office practice experience
- Knowledge of medical terminology
- Knowledge of confidentiality
Desirable
- Experience of a variety of word processing packages
- Experience of databases
Skills
Essential
- Ability to prioritise/manage workload and meet deadlines
- High level of written and verbal communication skills
- Word processing
Desirable
- Ability to problem solve independently
- Ability to organize/train and prioritise work for junior staff
Qualifications
Essential
- Standard of general education to GCSE level
- Typing standard equivalent of Pitman/RSA III (45-50 wpm)
- Audio transcription
Desirable
- Audio-typing
- Recognised medical secretarial qualification (e.g. AMSPAR)
Person Specification
Experience/Knowledge
Essential
- Secretarial experience
- Previous medical secretarial experience
- Full understanding of medical secretarial role
- Office practice experience
- Knowledge of medical terminology
- Knowledge of confidentiality
Desirable
- Experience of a variety of word processing packages
- Experience of databases
Skills
Essential
- Ability to prioritise/manage workload and meet deadlines
- High level of written and verbal communication skills
- Word processing
Desirable
- Ability to problem solve independently
- Ability to organize/train and prioritise work for junior staff
Qualifications
Essential
- Standard of general education to GCSE level
- Typing standard equivalent of Pitman/RSA III (45-50 wpm)
- Audio transcription
Desirable
- Audio-typing
- Recognised medical secretarial qualification (e.g. AMSPAR)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
