Maidstone and Tunbridge Wells NHS Trust

CAU Booking Clerk- Medical Specialties

Information:

This job is now closed

Job summary

Are you looking for a career in the NHS, this could be the job for you!

We are looking for a hard working, organised individual, who has excellent interpersonal and communication skills, with the ability to prioritise workload and use initiative.

You must be a team player and be able to work under pressure.

The post holder must manage the outpatient waiting lists and ensure outpatient clinics are utilised efficiently.

Main duties of the job

  • Plan and coordinate outpatient clinics working in close liaison with the Senior Booking Clerk.
  • Ability to exercise initiative, have an independent judgement and decision making with situations arising.
  • To Facilitate in service improvement to streamline a patients journey and to ensure that the Trust delivers a quality service and gold standard of patient care.

To take personal responsibility for ensuring that appraisal and mandatory updating is under taken in line with Trust policies and procedures and to escalate any training needs to the Senior Booking clerk

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-EMS13250

Job locations

Maidstone Hospital

Hermitage Ln, Maidstone

Maidstone

ME169QQ


Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Person Specification

Essential Education

Essential

  • English language
  • English Literature
  • Mathematics

Skills

Essential

  • Problem Solving
  • Organisation
  • Using own initiative

Experience

Essential

  • NHS experience
  • Working with the General Public
  • Telephone manor
Person Specification

Essential Education

Essential

  • English language
  • English Literature
  • Mathematics

Skills

Essential

  • Problem Solving
  • Organisation
  • Using own initiative

Experience

Essential

  • NHS experience
  • Working with the General Public
  • Telephone manor

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone Hospital

Hermitage Ln, Maidstone

Maidstone

ME169QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone Hospital

Hermitage Ln, Maidstone

Maidstone

ME169QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

CAU Team Leader

Sophie Catmull

07714272137

Details

Date posted

25 September 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

359-EMS13250

Job locations

Maidstone Hospital

Hermitage Ln, Maidstone

Maidstone

ME169QQ


Supporting documents

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