CAU Admin Support Clerk

Job summary

Exciting opportunity for a part time Admin support Clerk at Tunbridge Wells Hospital. To provide clerical support for the clinical admin unit. The work will involve clerical duties such as checking/updating patient demographics. Adding patients onto a waiting list, scanning, and dealing with the post. The tasks of the post are varied and the post holder will be required to change routines depending on the demands of the service, in accordance with the Patient Access to Treatment Access Policy.The post holder will be required to provide cover/ support during short periods of staff absence.

Main duties of the job

The main duties of the job are as follows:

• To work as a team member and to provide administrative support, telephone contact point, cross cover and workload.
• To be responsible for a generic email inbox and respond to external and internal email queries from patient, staff and other providers e.g. GP surgeries, CCG.
• To accurately and comprehensively record patient details on PAS.
• To register new patients via hospital systems.
• To add patients to the waiting list, in accordance with the Patient Access to Treatment Policy.
• Ensure that all referral letters are held electronically and made available for the clinician to grade electronically, in accordance with the Patient Access to Treatment Policy.

Main Skills Required:

• IT Literate.
• High Attention to Detail.
• Good Communication Skills.
• Ability to Work in a Fast Paced Environment and Meet Deadlines.
• Good Efficiency and Organisational Skills.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.