Job summary
We are currently looking for an administrator to join the newly formed Learning and Career Development Team. This is a fantastic opportunity to be part of a supportive and fun team.
Full training will be provided, so it's an ideal role for someone just starting their career or wanting to take their next step!
Main duties of the job
What are we looking for?
- Excellent customer service skills - you will be in contact with a wide range of service users, staff and external organisations.
- Computer literate - you will be using Outlook, Excel and other in-house and cloud based systems on a regular basis. If you have a good knowledge of these, we are able to offer advanced training.
- Communication skills - you should have good written and verbal skills as you may be responding to queries via telephone, email or in person.
- Marketing - You will be assisting with our social media accounts so it would be helpful if you have knowledge of how different accounts work and can be used by the team to market our services. It would also be helpful if you have an eye for detail and could create posters/flyers for the team activities.
No two days will be the same and your role could include;
- helping to plan and arrange careers events
- supporting students on work placements
- entering learners details on databases and checking funding arrangements
- creating flyers for the next English and Maths classroom sessions
If you think you are the right person for this role, please ensure that you state clearly why within the personal statement section of the application form.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ over 7,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
We are passionate in supporting our staff to develop and have great opportunities for career progression. We take equality and diversity seriously and seek to empower all diverse groups within our trust. We seek to develop a culture where diversity in all its forms is celebrated. We are committed to ensuring that women are empowered to work at all levels of management and that working patterns are as flexible as possible giving all members of staff opportunity to flourish in using their skills for our patients. We work across our trust to enable those who consider themselves to have a disability both visible and invisible to have access to all they need to thrive in their work environment. We work hard to embed an inclusive and accepting culture for all lesbian, gay, bisexual, trans and non-binary staff. We have 78 nationalities working in our trust and we are proud of this. We are active in embracing the ethnic and cultural diversity in our trust. We work to empower people with any protected characteristic to have opportunities to work in an environment that helps them to contribute to the best of their ability, recognising and valuing the unique contributions each of us brings for best quality care and service to our patients. We are committed to supporting the delivery of the Equality Act with zero tolerance for any discrimination, harassment or victimisation of applicants and staff with these protected characteristics. MTW also has active Disability, LGBT+ and Cultural Ethnic Minorities Networks to bring staff together and in act positive change!
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
We are passionate in supporting our staff to develop and have great opportunities for career progression. We take equality and diversity seriously and seek to empower all diverse groups within our trust. We seek to develop a culture where diversity in all its forms is celebrated. We are committed to ensuring that women are empowered to work at all levels of management and that working patterns are as flexible as possible giving all members of staff opportunity to flourish in using their skills for our patients. We work across our trust to enable those who consider themselves to have a disability both visible and invisible to have access to all they need to thrive in their work environment. We work hard to embed an inclusive and accepting culture for all lesbian, gay, bisexual, trans and non-binary staff. We have 78 nationalities working in our trust and we are proud of this. We are active in embracing the ethnic and cultural diversity in our trust. We work to empower people with any protected characteristic to have opportunities to work in an environment that helps them to contribute to the best of their ability, recognising and valuing the unique contributions each of us brings for best quality care and service to our patients. We are committed to supporting the delivery of the Equality Act with zero tolerance for any discrimination, harassment or victimisation of applicants and staff with these protected characteristics. MTW also has active Disability, LGBT+ and Cultural Ethnic Minorities Networks to bring staff together and in act positive change!
Person Specification
Qualifications
Essential
- 5 GCSE (Grade 9 - 4) qualifications (or equivalent), including English Language and Maths
- Level 3 Business Administration qualification/apprenticeship or equivalent knowledge and experience
Desirable
- 3 A Levels including English Language
- IT/ Microsoft vendor qualifications
Experience
Essential
- Experience in an administrative environment
- Advanced knowledge of using MS Office packages, in particular Excel and Powerpoint
- Understanding of confidentiality and data protection legislation, including information governance and GDPR
- Understanding of maintaining office systems e.g. diary management
- Experience of working to objectives and deadlines.
- Experience of planning and facilitating effective meetings and other events
Desirable
- Experience of working in a similar position in a large public organisation.
- Knowledge of widening participation and apprenticeship in NHS.
- Experience of taking and transcribing minutes of meetings
Skills
Essential
- Use excellent verbal and written communication skills to build relationships through writing, data entry, telephone skills and email use.
- Able to work on own initiative, using good time management and organisational skills to manage and prioritise own and other team members workload.
- Able to work well as part of a team to support others and improve service.
- Demonstrate confident and accurate keyboard and record keeping skills
Desirable
- Negotiating and influencing skills.
- Able to communicate at all levels within a large, complex organisation.
- Design presentation skills.
- Setting up IT equipment e.g. data projector and laptop.
- Use of social media in a business environment
Person Specification
Qualifications
Essential
- 5 GCSE (Grade 9 - 4) qualifications (or equivalent), including English Language and Maths
- Level 3 Business Administration qualification/apprenticeship or equivalent knowledge and experience
Desirable
- 3 A Levels including English Language
- IT/ Microsoft vendor qualifications
Experience
Essential
- Experience in an administrative environment
- Advanced knowledge of using MS Office packages, in particular Excel and Powerpoint
- Understanding of confidentiality and data protection legislation, including information governance and GDPR
- Understanding of maintaining office systems e.g. diary management
- Experience of working to objectives and deadlines.
- Experience of planning and facilitating effective meetings and other events
Desirable
- Experience of working in a similar position in a large public organisation.
- Knowledge of widening participation and apprenticeship in NHS.
- Experience of taking and transcribing minutes of meetings
Skills
Essential
- Use excellent verbal and written communication skills to build relationships through writing, data entry, telephone skills and email use.
- Able to work on own initiative, using good time management and organisational skills to manage and prioritise own and other team members workload.
- Able to work well as part of a team to support others and improve service.
- Demonstrate confident and accurate keyboard and record keeping skills
Desirable
- Negotiating and influencing skills.
- Able to communicate at all levels within a large, complex organisation.
- Design presentation skills.
- Setting up IT equipment e.g. data projector and laptop.
- Use of social media in a business environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
