Job summary
Are you looking to join a team which is striving to make positive changes?
An exciting opportunity has arisen for a clinical support worker to assist with the smooth running of Outpatient clinics in Tunbridge Wells Hospital We are seeking a senior clinical support worker to work in this busy and rewarding service.
Our vision is to deliver kind, compassionate and sustainable services for our community, through being improvement driven and responsive to the needs of our patients and staff, making us a great place to work
Gone are the days when the outpatient department is where you went to retire! Outpatients is being transformed and is a dynamic and innovative place to work. The service is changing rapidly to improve services for our patients, increase capacity and be sustainable for the future. We cater for a number of specialities such as medicine, surgery, trauma and orthopaedics, vascular, plastics and breast care. We have excellent staff welfare support and actively encourage staff to be involved in service improvements
Main duties of the job
We require excellent communication and interpersonal skills. You must be able to demonstrate that they can work in a busy environment with a multi-disciplinary team and have excellent communication skills
You will work with the outpatient team to provide safe, effective and high quality patient care maintaining standards that meet the requirements of the Trust and the CQC.
We offer flexible working hours between 08.00 and 18.30 Monday to Friday. There are also opportunities to support additional clinics in the evenings and at weekends.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email mtw-tr.professionalstandards@nhs.net if this is problematic)and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work
Job description
Job responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Following your Corporate Induction you will be expected to attend the Trusts 2-week Induction Programme for RNs, NAs, RMs, ODPs and Paramedics. The programme is full-time (please email mtw-tr.professionalstandards@nhs.net if this is problematic)and will involve travel to both Trust sites. The programme includes supernumerary shifts in the clinical area, classroom-based sessions and e-learning.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children)
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work
Person Specification
Qualifications
Essential
- NVQ/Diploma level 3 in Healthcare or an equivalent healthcare qualification (competencies must have been assessed in a healthcare environment).
- Functional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4.
- Internal applicants only: In the absence of the above qualifications, the job holder will be required to successfully complete a level 3 Healthcare Support Worker apprenticeship within the first 18 months of employment
Experience
Essential
- Significant experience as a Healthcare Support Worker or Trainee in a care setting.
Desirable
Skills
Essential
- Knowledge of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers (2013).
- Knowledge of the common conditions/illnesses/complex needs of patients within the appropriate clinical specialty.
- Insight into role and responsibilities of post.
- Able to describe the importance of delivering high quality care to patients.
Desirable
- Knowledge of current healthcare issues.
Person Specification
Qualifications
Essential
- NVQ/Diploma level 3 in Healthcare or an equivalent healthcare qualification (competencies must have been assessed in a healthcare environment).
- Functional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4.
- Internal applicants only: In the absence of the above qualifications, the job holder will be required to successfully complete a level 3 Healthcare Support Worker apprenticeship within the first 18 months of employment
Experience
Essential
- Significant experience as a Healthcare Support Worker or Trainee in a care setting.
Desirable
Skills
Essential
- Knowledge of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers (2013).
- Knowledge of the common conditions/illnesses/complex needs of patients within the appropriate clinical specialty.
- Insight into role and responsibilities of post.
- Able to describe the importance of delivering high quality care to patients.
Desirable
- Knowledge of current healthcare issues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Maidstone and Tunbridge Wells NHS Trust
Address
Tunbridge Wells Hospital NHS NHS TRust
Tonbridge Road
Tunbridge Wells
TN2 4QJ
Employer's website
https://www.mtw.nhs.uk/ (Opens in a new tab)
