CAU Booking Clerk - Planned Care Coordination

Maidstone and Tunbridge Wells NHS Trust

The closing date is 04 June 2023

Job summary

The Planned Care Coordination Team sits within the Surgical Division of the Trust. The team work collaboratively with internal and external colleagues to ensure our NHS patients pathways into the Independent Sector Hospitals are processed appropriately, timely and remain compliant with a range of Trust policies as well as meeting National Targets. The role advertised is a key role within the team. As a valued member of the team, you must be motivated, have a keen eye for detail, and be patient focused.

Main duties of the job

The planned care coordination team manage NHS patient referrals into the independent sector hospitals, which means that cross-organisational working will be a key element to this role. Duties will include (but not limited to) the management of bookings for outsourcing activity and Coordinate the administrative pathway of patients.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Date posted

25 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

359-SS12758

Job locations

Maidstone Hospital

Hermitage Lane

Maidstone & Tunbridge Wells

ME16 9QQ


Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date: TBC

Job description

Job responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

Interview Date: TBC

Person Specification

Qualifications

Essential

  • GCSE English/equivalent Grade C or above
  • A good general education

Experience/ Knowledge

Essential

  • Previous telephone experience
  • Understanding of IT systems.
  • An understanding of Trust vision, values, strategic objectives and key work programmes

Desirable

  • Audio typing skills
  • Experience in using PAS

Skills

Essential

  • Basic computer and keyboard skills
  • Demonstrates good time management
Person Specification

Qualifications

Essential

  • GCSE English/equivalent Grade C or above
  • A good general education

Experience/ Knowledge

Essential

  • Previous telephone experience
  • Understanding of IT systems.
  • An understanding of Trust vision, values, strategic objectives and key work programmes

Desirable

  • Audio typing skills
  • Experience in using PAS

Skills

Essential

  • Basic computer and keyboard skills
  • Demonstrates good time management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone Hospital

Hermitage Lane

Maidstone & Tunbridge Wells

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Maidstone Hospital

Hermitage Lane

Maidstone & Tunbridge Wells

ME16 9QQ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

CAU Team Leader

Caroline Nimmo

caroline.nimmo1@nhs.net

01622224314

Date posted

25 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pa pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

359-SS12758

Job locations

Maidstone Hospital

Hermitage Lane

Maidstone & Tunbridge Wells

ME16 9QQ


Supporting documents

Privacy notice

Maidstone and Tunbridge Wells NHS Trust's privacy notice (opens in a new tab)