CAU Booking Clerk - Ophthalmology
Maidstone and Tunbridge Wells NHS Trust
This job is now closed
Working Monday - Friday including Saturday working on a rota basis with a day in lieu during the same working week. We can be flexible with shift patterns.
This is an excellent opportunity to gain experience within our CAU Booking team. Dealing with new referrals, managing waiting lists and helping with patient queries as part of a busy department based in a large Acute Hospital Trust.
The Head and Neck Directorate accounts for over one third of the Trust's outpatient activity and this team is a key Department within the Trust in ensuring we provide a high quality and timely service to our patients. You will be working closely with other team member, the medical secretaries, clinicians and Management Team to ensure patients are managed appropriately.
Main duties of the job
You will need to have excellent customer care skills and we will provide training for you to gain a thorough understanding of the Trusts access policy and the national 18 week RTT pathway which will provide an excellent basis for building a career working in both Acute and Community services in the NHS.
Previous Healthcare administration experience would be advantageous but not essential, as would experience using Microsoft Word and Excel. We can offer you a supportive, friendly working environment where you will gain experience of hospital administration in a busy department.
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at standard level.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.