Senior Healthcare Support Worker

Maidstone and Tunbridge Wells NHS Trust

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a highly motivated and enthusiastic clinical support worker to join our Haematology Oncology Day Unit

The post holder will join the existing team to provide support and care for patients attending the treatment suite. They will work with colleagues supporting patients during their appointments, providing individualised and compassionate patient care.

You should possess excellent communication and organisational skills and be prepared to develop clinical skills, and be competent in venepuncture and performing ECG's. You should be visible and accessible with quality and standards as your priority. You will need to be flexible and resilient in order to cope with the demands of this busy day unit.

Main duties of the job

This post will require you to work 37.5 hours per week. Although this job is based at the the Pembury, site it may be necessary on rare occasions to travel to the Maidstone site for training/meetings.

About us

Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.

The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.

The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.

We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.

Date posted

16 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,366 a year pro rota per annum

Contract

Permanent

Working pattern

Full-time

Reference number

359-CH12325-A

Job locations

Pembury Hospital

Tonbridge Road

Tunbridge Wells

TN2 4QJ


Job description

Job responsibilities

You will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at enhanced level. (Enhanced level now includes regulated checks against vulnerable adults and children).

We are passionate in supporting our staff to develop and have great opportunities for career progression. We take equality and diversity seriously and seek to empower all diverse groups within our trust. We seek to develop a culture where diversity in all its forms is celebrated.We are committed to ensuring that women are empowered to work at all levels of management and that working patterns are as flexible as possible giving all members of staff opportunity to flourish in using their skills for our patients.We work across our trust to enable those who consider themselves to have a disability both visible and invisible to have access to all they need to thrive in their work environment.We work with Stonewall to embed an inclusive and accepting culture for all lesbian, gay, bisexual and transgender staff.We have 78nationalities working in our trust and we are proud of this. We are active in embracing the ethnic and cultural diversity in our trust. We work to empower people with any protected characteristic to have opportunities to work in an environment that helps them to contribute to the best of their ability, recognising and valuing the unique contributions each of us brings for best quality care and service to our patients.We are committed to supporting the delivery of the Equality Act with zero tolerance for any discrimination, harassment or victimisation of applicants and staff with these protected characteristics

Interview Date: To be confirmed

Job description

Job responsibilities

You will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at enhanced level. (Enhanced level now includes regulated checks against vulnerable adults and children).

We are passionate in supporting our staff to develop and have great opportunities for career progression. We take equality and diversity seriously and seek to empower all diverse groups within our trust. We seek to develop a culture where diversity in all its forms is celebrated.We are committed to ensuring that women are empowered to work at all levels of management and that working patterns are as flexible as possible giving all members of staff opportunity to flourish in using their skills for our patients.We work across our trust to enable those who consider themselves to have a disability both visible and invisible to have access to all they need to thrive in their work environment.We work with Stonewall to embed an inclusive and accepting culture for all lesbian, gay, bisexual and transgender staff.We have 78nationalities working in our trust and we are proud of this. We are active in embracing the ethnic and cultural diversity in our trust. We work to empower people with any protected characteristic to have opportunities to work in an environment that helps them to contribute to the best of their ability, recognising and valuing the unique contributions each of us brings for best quality care and service to our patients.We are committed to supporting the delivery of the Equality Act with zero tolerance for any discrimination, harassment or victimisation of applicants and staff with these protected characteristics

Interview Date: To be confirmed

Person Specification

Qualifications

Essential

  • oFunctional skills English and maths level 1 or GCSE English and maths grade G/1 or above.
  • oNVQ/Diploma level 3 in Healthcare (competencies assessed in a healthcare environment) or equivalent healthcare qualification, e.g. successful completion of a level 2 Healthcare Support Worker apprenticeship.
  • Internal applicants only: In the absence of the above qualifications, the job holder will be required to successfully complete a level 3 Healthcare Support Worker apprenticeship within the first 13 months of employment.

Desirable

  • oFunctional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4. The Care Certificate

Experience & Knowledge

Essential

  • Minimum of 1 year full-time equivalent experience as a Healthcare Support Worker/Trainee in a care setting.
  • Previous experience in a care setting or day unit environment.
  • Good understanding in oncology & haematology

Desirable

  • Demonstrate experience in specialty
  • Previous experience in an acute hospital setting, preferably within a day unit environment

Skills

Essential

  • Communication - able to read, write and perform simple calculations
  • Personal and people development - good communication skills (written and verbal); can understand and communication factual information Information processing -
  • Good interpersonal skills
  • Basic keyboard skills
  • Ability to prioritize workload with supervision
  • Can demonstrate practical skills to others
  • Able to relate and communicate with patients and staff at all levels and from different professions
  • Adapts communication style as necessary and is able to work with and through others

Desirable

  • Information technology skills
  • Venepuncture skills
Person Specification

Qualifications

Essential

  • oFunctional skills English and maths level 1 or GCSE English and maths grade G/1 or above.
  • oNVQ/Diploma level 3 in Healthcare (competencies assessed in a healthcare environment) or equivalent healthcare qualification, e.g. successful completion of a level 2 Healthcare Support Worker apprenticeship.
  • Internal applicants only: In the absence of the above qualifications, the job holder will be required to successfully complete a level 3 Healthcare Support Worker apprenticeship within the first 13 months of employment.

Desirable

  • oFunctional skills English and maths level 2 or GCSE English and maths grades A*/9 - C/4. The Care Certificate

Experience & Knowledge

Essential

  • Minimum of 1 year full-time equivalent experience as a Healthcare Support Worker/Trainee in a care setting.
  • Previous experience in a care setting or day unit environment.
  • Good understanding in oncology & haematology

Desirable

  • Demonstrate experience in specialty
  • Previous experience in an acute hospital setting, preferably within a day unit environment

Skills

Essential

  • Communication - able to read, write and perform simple calculations
  • Personal and people development - good communication skills (written and verbal); can understand and communication factual information Information processing -
  • Good interpersonal skills
  • Basic keyboard skills
  • Ability to prioritize workload with supervision
  • Can demonstrate practical skills to others
  • Able to relate and communicate with patients and staff at all levels and from different professions
  • Adapts communication style as necessary and is able to work with and through others

Desirable

  • Information technology skills
  • Venepuncture skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Pembury Hospital

Tonbridge Road

Tunbridge Wells

TN2 4QJ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Maidstone and Tunbridge Wells NHS Trust

Address

Pembury Hospital

Tonbridge Road

Tunbridge Wells

TN2 4QJ


Employer's website

https://www.mtw.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Unit manager

Elizabeth Hunt

elizabethhunt2@nhs.net

01892635174

Date posted

16 May 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,366 a year pro rota per annum

Contract

Permanent

Working pattern

Full-time

Reference number

359-CH12325-A

Job locations

Pembury Hospital

Tonbridge Road

Tunbridge Wells

TN2 4QJ


Supporting documents

Privacy notice

Maidstone and Tunbridge Wells NHS Trust's privacy notice (opens in a new tab)