Job summary
We are looking for a proactive and hardworking Retention Officer to join our recently formed Retention Team. If you enjoy working in a fast paced environment, with ever changing priorities and a diverse workload this may be the role for you.
As the ideal candidate, you will be able to manage your own workload, be able to work to deadlines and be confident liaising with internal and external contacts at all levels.
The successful applicant will have the opportunity to work alongside various teams within the trust, including HR Staff, Finance Staff, Ward / Department Managers and Trust Management, collating data, providing guidance and assistance to aid the retention of Trust staff.
Main duties of the job
- Provide advice and guidance to clients as required in relation to the retention of staff.
- To assist in the monitoring, collation, and reporting of retention data for the Trust, ensuring compliance with policies and SLA's at all times.
- To develop and maintain effective professional working relationships with internal and external contacts including team colleagues, HR Staff, IT Staff, Finance Staff, Ward / Department Managers / Team Leaders, Trust management and Trust staff and external clients / service providers.
- Ensure data integrity at all times and that regular data housekeeping is maintained.
- Participate in events / drop in sessions / retention initiatives as required, taking a lead role in retention, and providing full HR input, advice and guidance to Managers and Staff
- Identify opportunities, advice, lead and coordinate staff retention events and campaigns
- Ensure all information and documentation produced is compliant with Data Protection and Information Governance requirements.
- Participate in the review of departmental practices and systems in order to facilitate ongoing improvement.
- Implement recognition and appreciation programs across the organisation.
- Ascertain ways the organisation and managers can be more transparent with employees.
About us
Maidstone and Tunbridge Wells NHS Trust is a large acute hospital Trust in the county of Kent.
The Trust provides a full range of general hospital services and some areas of specialist complex care to around 500,000 people living in the south part of West Kent and the north part of East Sussex.
The Trust's core catchment areas are Maidstone and Tunbridge Wells and their surrounding boroughs. We work from two main clinical sites: Maidstone Hospital and Tunbridge Wells Hospital at Pembury. Tunbridge Wells Hospital opened in 2011 and provides single rooms with en-suites for all in-patients - the first of its kind in the country.
We employ over 6,500 full and part-time staff in a huge range of clinical and non-clinical roles across both of our hospital sites.
Job description
Job responsibilities
We are passionate in supporting our staff to develop and have great opportunities for career progression. We take equality and diversity seriously and seek to empower all diverse groups within our trust. We seek to develop a culture where diversity in all its forms is celebrated. We are committed to ensuring that women are empowered to work at all levels of management and that working patterns are as flexible as possible giving all members of staff opportunity to flourish in using their skills for our patients. We work across our trust to enable those who consider themselves to have a disability both visible and invisible to have access to all they need to thrive in their work environment. We work hard to embed an inclusive and accepting culture for all lesbian, gay, bisexual, trans and non-binary staff. We have 78 nationalities working in our trust and we are proud of this. We are active in embracing the ethnic and cultural diversity in our trust. We work to empower people with any protected characteristic to have opportunities to work in an environment that helps them to contribute to the best of their ability, recognising and valuing the unique contributions each of us brings for best quality care and service to our patients. We are committed to supporting the delivery of the Equality Act with zero tolerance for any discrimination, harassment or victimisation of applicants and staff with these protected characteristics. MTW also has active Disability, LGBT+ and Cultural Ethnic Minorities Networks to bring staff together and in act positive change!
We would encourage all employees working for the NHS that you keep yourself protected against COVID-19. Please follow the link below to find out more information and to book your COVID-19 vaccine today
Book or manage a coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)
Job description
Job responsibilities
We are passionate in supporting our staff to develop and have great opportunities for career progression. We take equality and diversity seriously and seek to empower all diverse groups within our trust. We seek to develop a culture where diversity in all its forms is celebrated. We are committed to ensuring that women are empowered to work at all levels of management and that working patterns are as flexible as possible giving all members of staff opportunity to flourish in using their skills for our patients. We work across our trust to enable those who consider themselves to have a disability both visible and invisible to have access to all they need to thrive in their work environment. We work hard to embed an inclusive and accepting culture for all lesbian, gay, bisexual, trans and non-binary staff. We have 78 nationalities working in our trust and we are proud of this. We are active in embracing the ethnic and cultural diversity in our trust. We work to empower people with any protected characteristic to have opportunities to work in an environment that helps them to contribute to the best of their ability, recognising and valuing the unique contributions each of us brings for best quality care and service to our patients. We are committed to supporting the delivery of the Equality Act with zero tolerance for any discrimination, harassment or victimisation of applicants and staff with these protected characteristics. MTW also has active Disability, LGBT+ and Cultural Ethnic Minorities Networks to bring staff together and in act positive change!
We would encourage all employees working for the NHS that you keep yourself protected against COVID-19. Please follow the link below to find out more information and to book your COVID-19 vaccine today
Book or manage a coronavirus (COVID-19) vaccination - NHS (www.nhs.uk)
Person Specification
Qualifications
Essential
- GCSEs' or equivalent qualifications
Desirable
Experience
Essential
- HR Administrative customer service role
- Advanced Keyboard skills within a work environment including Microsoft Word, Outlook and Excel
- Delivering a high-volume customer focused HR service which is compliant with legislation and best practice.
Desirable
- Recent experience of working within the NHS
- ESR data entry and interrogation
Knowledge
Essential
- Good understanding of workforce Diversity and equality
- Excellent working knowledge of NHS Employment Standards
- Awareness of confidentiality / data protection and Information Governance requirements and standards
Desirable
- Agenda for Change Terms & Conditions of employment
Person Specification
Qualifications
Essential
- GCSEs' or equivalent qualifications
Desirable
Experience
Essential
- HR Administrative customer service role
- Advanced Keyboard skills within a work environment including Microsoft Word, Outlook and Excel
- Delivering a high-volume customer focused HR service which is compliant with legislation and best practice.
Desirable
- Recent experience of working within the NHS
- ESR data entry and interrogation
Knowledge
Essential
- Good understanding of workforce Diversity and equality
- Excellent working knowledge of NHS Employment Standards
- Awareness of confidentiality / data protection and Information Governance requirements and standards
Desirable
- Agenda for Change Terms & Conditions of employment
