Job summary
Reports to - General Manager & Quality Manager, Blood Sciences
Base - Your primary base will be LRI; however, you may be required to workin other designated locations of the Trust as well as your primarybase.
We are looking for an enthusiastic, dedicated, friendly and well-motivated individual who is a good team player, to join the team in the Blood Sciences department.
Previous applicants need not apply
Main duties of the job
You will be an integral part of the department, providing specialised administrative support to the General Manager, Quality Manager, Quality team and clerical support to the Blood Sciences department as a whole. This demanding role will require post holder to use their full range of administrative skills to ensure an efficient service is provided. The role comprises a wide range of specific duties and requires competence in all Microsoft Office applications.
The general administrative duties will include minute taking, provision of regular quality reports and managing databases. Experience using an electronic Quality management system such as Q-pulse would be advantageous although training will be given.
You will need to be a good team player, with excellent organisational andcommunication skills. You need to be able to work on your own initiative and prioritise your work effectively. Under the guidance of the General Manager &Quality Management team you will assist in the delivery of a UKAS compliant service.
This role currently operates from 9:00am-5:00pm Monday to Friday.
This post would suit a graduate or non-graduate with suitable experience and skills.
We will close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
- Provide general administration support to the Blood Sciences General Manager, Quality Manager and management team as required.
- Arrange meetings and book rooms as and when required.
- Attend and take minutes of meetings, type and circulate as required.
- Administrative duties associated with the receipt, collection, handling, production and distribution of written materials and electronic records
- Administrative duties associated with the maintenance and update of various databases including the Q Pulse and Datix electronic systems.
- Establish, maintain and update systems / databases for workload datacollection for quality management purposes using packages such as Microsoft Excel and Access.
- Maintain Office information systems including mailing lists as per staffturnover.
- Liaise with a variety of staff within Pathology and the Trusts as directed and act as the Blood Sciences point of contact
- Photocopying, filing and letter writing as required.
Job description
Job responsibilities
- Provide general administration support to the Blood Sciences General Manager, Quality Manager and management team as required.
- Arrange meetings and book rooms as and when required.
- Attend and take minutes of meetings, type and circulate as required.
- Administrative duties associated with the receipt, collection, handling, production and distribution of written materials and electronic records
- Administrative duties associated with the maintenance and update of various databases including the Q Pulse and Datix electronic systems.
- Establish, maintain and update systems / databases for workload datacollection for quality management purposes using packages such as Microsoft Excel and Access.
- Maintain Office information systems including mailing lists as per staffturnover.
- Liaise with a variety of staff within Pathology and the Trusts as directed and act as the Blood Sciences point of contact
- Photocopying, filing and letter writing as required.
Person Specification
Analytical and Judgement skills
Essential
- Able to take responsibility for own work and work without direct supervision.
Experience
Essential
- Previous experience of working in a complex organisation
- Recent experience in a clerical / administration role
- Experience in using Microsoft Word, Excel, and Outlook.
- Knowledge / experience of hospital data systems
- Ability to extract and format data
- Ability to take minutes / experience of taking minutes
Desirable
- Familiarity with medical / scientific terminology
- Evidence of working in a healthcare / NHS environment
- Awareness of Quality / Health and Safety Issues
- Knowledge of Datix incident reporting system / electronic
- Quality management systems e.g. Qpulse
- Experience in a customer care role
Communication and realtionship skills
Essential
- Evidence of ability to communicate at all levels clearly and concisely both oral and written
Desirable
- Evidence of social skills and ability to integrate with rest of team.
Training and qualifications
Essential
- Educated to GCSE level with grade C or above in English and Maths
- Willingness to undertake training on specific departmental computer systems
Desirable
- Recognised secretarial/administration qualification e.g. NVQ in administration
- NVQ Level 3 in relevant field or equivalent experience
- ECDL or equivalent or working towards
Skills
Essential
- Ability to prioritise tasks and work to deadlines
- Ability to work accurately and methodically following verbal and written instructions
- Requires daily regular use of a VDU
- Typing reports, other documents and use of spread sheets and ability to use a keyboard
- Accuracy for inputting confidential patient information
Planning and organisation skills
Essential
- Ability to work on own initiative
Other requirements specific to the role
Essential
- Ability to use a computer / VDU on a daily basis
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Person Specification
Analytical and Judgement skills
Essential
- Able to take responsibility for own work and work without direct supervision.
Experience
Essential
- Previous experience of working in a complex organisation
- Recent experience in a clerical / administration role
- Experience in using Microsoft Word, Excel, and Outlook.
- Knowledge / experience of hospital data systems
- Ability to extract and format data
- Ability to take minutes / experience of taking minutes
Desirable
- Familiarity with medical / scientific terminology
- Evidence of working in a healthcare / NHS environment
- Awareness of Quality / Health and Safety Issues
- Knowledge of Datix incident reporting system / electronic
- Quality management systems e.g. Qpulse
- Experience in a customer care role
Communication and realtionship skills
Essential
- Evidence of ability to communicate at all levels clearly and concisely both oral and written
Desirable
- Evidence of social skills and ability to integrate with rest of team.
Training and qualifications
Essential
- Educated to GCSE level with grade C or above in English and Maths
- Willingness to undertake training on specific departmental computer systems
Desirable
- Recognised secretarial/administration qualification e.g. NVQ in administration
- NVQ Level 3 in relevant field or equivalent experience
- ECDL or equivalent or working towards
Skills
Essential
- Ability to prioritise tasks and work to deadlines
- Ability to work accurately and methodically following verbal and written instructions
- Requires daily regular use of a VDU
- Typing reports, other documents and use of spread sheets and ability to use a keyboard
- Accuracy for inputting confidential patient information
Planning and organisation skills
Essential
- Ability to work on own initiative
Other requirements specific to the role
Essential
- Ability to use a computer / VDU on a daily basis
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
