Job summary
We are looking for an enthusiastic and motivated Admin Clerk, preferably with some previous administration experience to work at the Leicester General Hospital. The applicant needs to have computer skills, good communication skills and experience of working in a team.
To support the Quality Assurance team with the collation and registering of Patient Experience questionnaires/audit data.
To collect and enter Patient Experience/ audit data into the Trust's PAS/database and check for accuracy highlighting any issues that need to be escalated to Quality Assurance Project Facilitator and to the Management Team within QA.
To develop a basic understanding of medical terminology used across several specialties and to have an understanding for the importance of the accurate recording of data. And to ensure that quality of data is kept at a high standard to deliver accurate and effective reports and statistics to aid improvement not only across specialties, but the trust as a whole.
Main duties of the job
To treat all patients, visitors and colleagues with courtesy and respect; maintaining confidentiality at all times
Maintaining a clean and tidy environment, and reporting all incidents / accidents to Senior Staff
To support the UHL Quality Assurance Team with the collation and entering onto a database Patient Experience questionnaires/audit data.
To extract (from manual and computerized records) relevant information and to enter data onto the appropriate UHL database, ensuring data collected and entered is accurate and valid. Identify problems and raise them to the Quality Assurance Lead and provide support in problem solving.
To co-ordinate own time management and workload to provide regular updates about current progress statuses with different work streams.
To liaise with Medical Records and Clinical Coding teams to retrieve paper health care records and accurately track notes between departments to ensure that data is secure.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
- To retrieve patients clinical information from the electronic systems used within the Trust to amalgamate with paper healthcare records were appropriate, with some understanding of the needs of different specialties and to tailor services to specialties across the trust.
- To be responsible for the efficient delivery of documents required for reviews are sources and available to review in a timely manner.
- To obtain documents and relevant case notes in respect of specific reviews using electronic sytems and be responsible for monitoring and recording of case note location.
- To identify and access data from computerised information systems and provide feedback as and when required, about issues surrounding the sourcing of patient documents.
- To assist the Quality Assurance Team with reviews as applicable and to assist in the collation of data for reports.
- Take part in Department and Hospital training initiatives necessary to develop requires skills and for successful completion of the training programme. To show personal commitment to self-improvement and reflective learning and to demonstrate enthusiasm for future learning opportunities around the role.
- Maintain the standards of Quality Assurance Team including confidentiality, regularly dealing with sensitive information in a professional manner.
Job description
Job responsibilities
- To retrieve patients clinical information from the electronic systems used within the Trust to amalgamate with paper healthcare records were appropriate, with some understanding of the needs of different specialties and to tailor services to specialties across the trust.
- To be responsible for the efficient delivery of documents required for reviews are sources and available to review in a timely manner.
- To obtain documents and relevant case notes in respect of specific reviews using electronic sytems and be responsible for monitoring and recording of case note location.
- To identify and access data from computerised information systems and provide feedback as and when required, about issues surrounding the sourcing of patient documents.
- To assist the Quality Assurance Team with reviews as applicable and to assist in the collation of data for reports.
- Take part in Department and Hospital training initiatives necessary to develop requires skills and for successful completion of the training programme. To show personal commitment to self-improvement and reflective learning and to demonstrate enthusiasm for future learning opportunities around the role.
- Maintain the standards of Quality Assurance Team including confidentiality, regularly dealing with sensitive information in a professional manner.
Person Specification
Training & Qualifications
Essential
- Educated to GCSE standard in maths and English or equivalent ?Good IT Knowledge
Desirable
- Knowledge of: ?HISS/Patient Centre ?ORMIS ?EDIS IT Qualifications
Planning and organisation
Essential
Desirable
Skill
Essential
- To prioritise own schedule & workload
Desirable
- To provide support to other team members ?High level of accuracy with attention to detail ?Focused on delivering the final outcome to a high quality standard
Person Specification
Training & Qualifications
Essential
- Educated to GCSE standard in maths and English or equivalent ?Good IT Knowledge
Desirable
- Knowledge of: ?HISS/Patient Centre ?ORMIS ?EDIS IT Qualifications
Planning and organisation
Essential
Desirable
Skill
Essential
- To prioritise own schedule & workload
Desirable
- To provide support to other team members ?High level of accuracy with attention to detail ?Focused on delivering the final outcome to a high quality standard
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
