Job summary
Are you enthusiastic and conscientious? Do you take pride in your work? Do you work well in a team but can also work autonomously?
If these words describe you, then you could be just the person we're looking for.
Full time and Part time positions are available at Leicester Royal Infirmary
Main duties of the job
The Medical Records Clerks carry out a wide variety of duties including retrieval of case notes from around the hospital sites and from the medical records libraries, filing of case notes into multiple library locations as well as computerised tracking of notes; the successful applicant will need basic IT skills and good communication skills. The ability to work on your own initiative and to tight deadlines in a pressurised environment is essential and you must be able to lift and handle medium loads.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
o We focus on what matters most
o We treat others how we would like to be treated
o We are passionate and creative in our work
o We do what we say we are going to do
o We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
Job description
Job responsibilities
The Medical Records Clerks carry out a wide variety of duties including retrieval of case notes from around the hospital sites and from the medical records libraries, filing of case notes into multiple library locations as well as computerised tracking of notes; the successful applicant will need basic IT skills and good communication skills. The ability to work on your own initiative and to tight deadlines in a pressurised environment is essential and you must be able to lift and handle medium loads.
Job description
Job responsibilities
The Medical Records Clerks carry out a wide variety of duties including retrieval of case notes from around the hospital sites and from the medical records libraries, filing of case notes into multiple library locations as well as computerised tracking of notes; the successful applicant will need basic IT skills and good communication skills. The ability to work on your own initiative and to tight deadlines in a pressurised environment is essential and you must be able to lift and handle medium loads.
Person Specification
Commitment to trust values
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training and qualifications
Essential
- Educated to NVQ Level 2, or equivalent level of knowledge
- Basic PC skills
Experience
Essential
- Minimum of 1 year office/clerical/warehouse experience
- Awareness of security and Data Protection Act
Communication skills
Essential
- Ability to deal effectively and empathetically with customers enquiries and complaints
- Ability to communicate both formally and informally, both orally and in writing when dealing with service users
- Good communication skills/telephone skills
Analytical and judgement
Essential
- Good problem solving skills
- Ability to acquire information
- Pays attention to detail
- Ability to use own initiative
Planning and organisation
Essential
- Self-motivated
- Ability to prioritise
- Ability to work to strict deadlines
Physical skills
Essential
- Ability to lift, handle and transport case notes; up to a maximum of 20kg
- Ability to exert moderate physical effort on an ongoing basis
- Ability to exert intense physical effort for several short periods during a shift on a frequent basis
Person Specification
Commitment to trust values
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Training and qualifications
Essential
- Educated to NVQ Level 2, or equivalent level of knowledge
- Basic PC skills
Experience
Essential
- Minimum of 1 year office/clerical/warehouse experience
- Awareness of security and Data Protection Act
Communication skills
Essential
- Ability to deal effectively and empathetically with customers enquiries and complaints
- Ability to communicate both formally and informally, both orally and in writing when dealing with service users
- Good communication skills/telephone skills
Analytical and judgement
Essential
- Good problem solving skills
- Ability to acquire information
- Pays attention to detail
- Ability to use own initiative
Planning and organisation
Essential
- Self-motivated
- Ability to prioritise
- Ability to work to strict deadlines
Physical skills
Essential
- Ability to lift, handle and transport case notes; up to a maximum of 20kg
- Ability to exert moderate physical effort on an ongoing basis
- Ability to exert intense physical effort for several short periods during a shift on a frequent basis
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
