University Hospitals of Leicester NHS Trust

Service Manager

Information:

This job is now closed

Job summary

Service Manager

Band: 7 (£41,659- £47,672)

Hours: 37.5, permanent

Are you an enthusiastic and self motivated individual with a passion to succeed?

If this is you then you may be the person we are looking for to join our cross site Imaging team at University Hospitals of Leicester.

We are looking for an experienced manager to join the team in ensuring quality, performance and financial key performance indicators are met.

The successful candidate will have excellent communication skills, be innovative, be able to work alongside clinical and non clinical teams.

These post will offer experience of overall operational management with a focus on a specific area of the Imaging service.

Main duties of the job

  • Supporting the General Manager and thereby the Deputy Head of Operations, to operationally manage service resources.
  • Develop robust management of capacity, waiting lists, reporting and efficiency metrics.
  • Work closely with the Nursing, Admin, Advanced Health Practitioners and Clinical teams to ensure the smooth running and efficient use of the imaging resource.
  • Provide clear and concise data and information on the use of imaging lists to increase understanding of efficiency by all stakeholders.
  • Support of the General Manager and thereby the Deputy Head of Operations, to manage the operational aspects of the service encompassing the management of all resources and the monitoring and achievement of agreed performance objectives within the context of National and Trust frameworks.
  • In conjunction with Heads of Service and Matrons and in support of the General Manager and CMG Team to consider, plan and implement change to ensure continuous service and efficiency improvements to enhance the patient care services provided by Imaging.
  • Management of other members of the management support team as required.

About us

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:

  • We focus on what matters most
  • We treat others how we would like to be treated
  • We are passionate and creative in our work
  • We do what we say we are going to do
  • We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.

About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)

Details

Date posted

21 December 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£41,659 to £47,672 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

358-4843953-CSI

Job locations

Cross site

UHL

Leicester

LE1 5WW


Job description

Job responsibilities

  • To support the General Manager and deputise for them intheir absence.
  • To ensure that staff reporting to this post are valued,supported and clear what is expected of them.
  • To support a culture in which individuals feel able to reportincidents and that learning takes place from all incidents andcomplaints.
  • To work proactively to ensure collaborative and effectiverelationships within the service and between the service andother services, whether within or outside the CMG, (andwithin and outside the Trust where appropriate.)
  • To produce reports on financial, contractual and performanceas necessary.
  • Ensure that all staff that report to this post are regularlyappraised and have a Personal Development Plan whichsupports the Trusts excellence agenda.

Job description

Job responsibilities

  • To support the General Manager and deputise for them intheir absence.
  • To ensure that staff reporting to this post are valued,supported and clear what is expected of them.
  • To support a culture in which individuals feel able to reportincidents and that learning takes place from all incidents andcomplaints.
  • To work proactively to ensure collaborative and effectiverelationships within the service and between the service andother services, whether within or outside the CMG, (andwithin and outside the Trust where appropriate.)
  • To produce reports on financial, contractual and performanceas necessary.
  • Ensure that all staff that report to this post are regularlyappraised and have a Personal Development Plan whichsupports the Trusts excellence agenda.

Person Specification

Qualification

Essential

  • Degree or relevant experience
  • NHS experience

Skills

Essential

  • Experience managing a team
  • Experience of monitoring targets

Experience

Essential

  • Problem solving skills
  • RTT experience

Planning and Organising

Essential

  • Organisational skills
  • Experience of delivering to deadlines
Person Specification

Qualification

Essential

  • Degree or relevant experience
  • NHS experience

Skills

Essential

  • Experience managing a team
  • Experience of monitoring targets

Experience

Essential

  • Problem solving skills
  • RTT experience

Planning and Organising

Essential

  • Organisational skills
  • Experience of delivering to deadlines

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Cross site

UHL

Leicester

LE1 5WW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Cross site

UHL

Leicester

LE1 5WW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

General Manager

Helen Lang

helen.lang@uhl-tr.nhs.uk

07852710507

Details

Date posted

21 December 2022

Pay scheme

Agenda for change

Band

Band 7

Salary

£41,659 to £47,672 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

358-4843953-CSI

Job locations

Cross site

UHL

Leicester

LE1 5WW


Supporting documents

Privacy notice

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