Job summary
Administration Assistant
Band: 2 (£20,270-£21,318)
Hours- 16 hours per week (Permanent)
Location: Melton Mowbray Hospital
Time for a change? Looking for a rewarding career? Then come and be part of our team
Main duties of the job
The post holder will need to be flexible as they may be required to undertake cross site working to meet the needs of the service.
In addition to having effective interpersonal skills, you will be adept at both working as part of a team and able to act on your own initiative. You will also be an effective communicator with excellent organisational skills. The role includes Outpatient administration, reception cover and other administration duties as required.
As an Admin Assistant it will be your responsibility to ensure that your behaviour and values reflect those of UHL and the Alliance.
Normal working hours for the department are between 8am and 5pm; however, flexibility will be required.
We are actively promoting flexible working options, helping you to manage a work / life balance. The Alliance has Community Hospitals across Leicestershire, with the desire to provide an excellent standard of patient centered care
You will become part of a talented, passionate team of people, and will enjoy one of the most competitive and flexible benefits packages offered by any employer in the UK. On top of your basic salary, you will receive at least 27 days' holiday each year, plus a range of other benefits including occupational health and counselling services
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the Leicester General Hospital, Glenfield and Leicester Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 14,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust (leicestershospitals.nhs.uk)
Job description
Job responsibilities
- To assist in the process of making appointmentsHandling the post and distribute across the site
- To prioritise work in order to meet deadlines
- Maintain the medical records filing system
- To ensure all health records are booked and tracked in and out of the hospital
Please see attached for a more detailed job description and main responsibilities.
Job description
Job responsibilities
- To assist in the process of making appointmentsHandling the post and distribute across the site
- To prioritise work in order to meet deadlines
- Maintain the medical records filing system
- To ensure all health records are booked and tracked in and out of the hospital
Please see attached for a more detailed job description and main responsibilities.
Person Specification
Training & Qualifications
Essential
- Good general education to GCSE level or equivalent including English Grade C
Desirable
Knowledge and Experience
Essential
- Computer skills and experience in using Microsoft Packages
- Customer Service Skills
Desirable
- Previous experience of working in a health care environment
- Experience of working with the general public on a face to face basis and over the telephone
- Knowledge of general office procedures
Communication and relationship skills
Essential
- Strong written and oral communication skills
- Ability to work as part of a team
- Ability to remain calm under pressure
Analytical and judgement skills
Essential
- Demonstrate ability to work accurately and pay attention to detail
- Ability to demonstrate an understanding of and maintain confidentiality at all times
- Understanding of equality and diversity
Planning and organisation skills
Essential
- Ability to work on own initiative but within procedural guidelines
- Ability to prioritise daily workload
- Demonstrate good time management skills
Flexibility
Essential
Person Specification
Training & Qualifications
Essential
- Good general education to GCSE level or equivalent including English Grade C
Desirable
Knowledge and Experience
Essential
- Computer skills and experience in using Microsoft Packages
- Customer Service Skills
Desirable
- Previous experience of working in a health care environment
- Experience of working with the general public on a face to face basis and over the telephone
- Knowledge of general office procedures
Communication and relationship skills
Essential
- Strong written and oral communication skills
- Ability to work as part of a team
- Ability to remain calm under pressure
Analytical and judgement skills
Essential
- Demonstrate ability to work accurately and pay attention to detail
- Ability to demonstrate an understanding of and maintain confidentiality at all times
- Understanding of equality and diversity
Planning and organisation skills
Essential
- Ability to work on own initiative but within procedural guidelines
- Ability to prioritise daily workload
- Demonstrate good time management skills
Flexibility
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
