Job summary
You may be required to work in other designated locations of theTrust as well as your primary base. In particular, flexibility isrequired across the three main hospital sites (Leicester RoyalInfirmary, Leicester General Hospital and Glenfield Hospital). Ifyour initial location is one of these sites excess travelreimbursement would not apply for a permanent or temporarychange of base.
Main duties of the job
The role of Domestic Team Leader is a multi-skilled role which involves the monitoring of the domestic staff whilst they carry out their cleaning duties within designated patient and non-patient areas within the Trust.The post holder will maintain good working relationships with;o Work colleagues throughout the Trusto Domestic Teamo Domestic and Facilities managerso Ward and department clinical teamso Patients and the general public
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.Observe confidentiality of patients and employing trusts business at all times.Operational checks, processes and policies are adhered to within department.Communicate and liaise effectively with work Colleagues, Managers and with Clinical Teams accordance with Trust values.Monitoring the team ensuring they are working safely when undertaking their duties.Complete a daily handover ensuring that accurate, detailed information is communicated to the team and your Domestic Manager.Undertake scheduled cleaning audits using a hand held electronic monitoring (Credits for Cleaning) C4C system, ensuring rectifications are completed within the specified time scales.Maintaining high standards of cleanliness throughout the work area, adhering to Trust policies and procedures.
(Please refer to the job description/person specification for further details on the role)
Job description
Job responsibilities
Display a high standard of personal hygiene and presentation and demonstrate good hygiene practices.Observe confidentiality of patients and employing trusts business at all times.Operational checks, processes and policies are adhered to within department.Communicate and liaise effectively with work Colleagues, Managers and with Clinical Teams accordance with Trust values.Monitoring the team ensuring they are working safely when undertaking their duties.Complete a daily handover ensuring that accurate, detailed information is communicated to the team and your Domestic Manager.Undertake scheduled cleaning audits using a hand held electronic monitoring (Credits for Cleaning) C4C system, ensuring rectifications are completed within the specified time scales.Maintaining high standards of cleanliness throughout the work area, adhering to Trust policies and procedures.
(Please refer to the job description/person specification for further details on the role)
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Experience
Essential
- Able to carry out instructions and duties as detailed in the job description.
- Having or Willingness to work towards achieving:NVQ Level 2 (or equivalent) in cleaning and support services Level 3 in Food Safety.
- Record keeping both manual and electronic
Desirable
- Previous experience of working within a healthcare environment.
- Previous experience of working in a supervisory role
Skills
Essential
- Have a good standard of the English language both written and oral communication skills
- Ability to work as part of a team or on own initiative. Able to prioritise tasks, achieving deadlines and under pressure
Interpersonal Skills
Essential
- Effective communication skills with all levels of staff, patients and visitors.
- Able to handle difficult situations discreetly and patiently Able to work in a busy environment.
- Positive approach to customer care and seeks to enhance service provision
Physical skills
Essential
- Good level of physical fitness
- Manual dexterity
- Working to deadlines safely in a care environment.
Flexibility
Essential
- Able to cover colleagues when required and to work unsociable hours.
- Flexible approach to working practices
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Trust Induction and Training
Essential
- Must be able to attend Trust induction and any relevant training that is required for this position.
Person Specification
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Experience
Essential
- Able to carry out instructions and duties as detailed in the job description.
- Having or Willingness to work towards achieving:NVQ Level 2 (or equivalent) in cleaning and support services Level 3 in Food Safety.
- Record keeping both manual and electronic
Desirable
- Previous experience of working within a healthcare environment.
- Previous experience of working in a supervisory role
Skills
Essential
- Have a good standard of the English language both written and oral communication skills
- Ability to work as part of a team or on own initiative. Able to prioritise tasks, achieving deadlines and under pressure
Interpersonal Skills
Essential
- Effective communication skills with all levels of staff, patients and visitors.
- Able to handle difficult situations discreetly and patiently Able to work in a busy environment.
- Positive approach to customer care and seeks to enhance service provision
Physical skills
Essential
- Good level of physical fitness
- Manual dexterity
- Working to deadlines safely in a care environment.
Flexibility
Essential
- Able to cover colleagues when required and to work unsociable hours.
- Flexible approach to working practices
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Trust Induction and Training
Essential
- Must be able to attend Trust induction and any relevant training that is required for this position.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
