Job summary
Working cross site and contribute to all aspects of Pharmacy technician, assistants and support staff training and assessment. Ensuring sufficient skills, knowledge and competence to meet the professional and service standards required by General Pharmaceutical Council (GPhC) to ensure the delivery of high quality patient care.
Main duties of the job
- To line manage Apprentices and rotational staff and other relevant staff members, ensuring that all aspects of performance, attendance, sickness, training and appraisal are addressed in accordance with Trust Policy. To behave as a role model and provide mentorship to staff.
- To support in the Pre-registration pharmacy technician & rotational Pharmacy Technician meetings. Promote UHL Pharmacy by liaising with regional and national education and training groups, key networks and stakeholders to ensure that UHL is working in line with national standards
- Support the system for monitoring training, appraisal, registration and CPD for all staff.
- Support the technical aspects of pharmacist training, ensuring sufficient skills, knowledge and competence to meet the professional and service standards required by General Pharmaceutical Council (GPhC
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
https://www.uhleicester.nhs.uk
Job description
Job responsibilities
- Lead the training and development of all support staff ensuring the plans of the lead pharmacist and Principal Pharmacy technician for Professional development are fully implemented and working effectively
- To be a dedicated source of support for staff providing mentorship in the workplace so staff are fully supported in their training and assessment
- Ensure a timely communication of training and development issues on site, through the maintenance of the training notice board, intranet site, participation in the training newsletter and verbal communication.
- Manage on a local level the completion of all competency assessments, mandatory and statutory provision so each member of staff has a record of competency in these areas. To undertake peer review and revalidation of competency where appropriate
- Co-ordinate local workplace visits for potential students and dispensing assistants to ensure the successful outcome of the recruitment and selection process for these staff groups
- Co-ordinate the planning and delivery of local induction training for all staff, including scheduling staff to attend the UHL induction programme, so that each new starter has an induction booklet and record of competencies achieved.
- Participate in Trust pharmacy PDCA meetings so the education and training agenda is moved forward to meet the needs of the workforce and current legal requirements.
Provide training advice in the following areas to managers:
Study leave
Appraisal processes
Personal development plans
Continuing professional development
- To ensure all records of training and development are kept current so the lead pharmacist PDCA has up to date information in this area.
- Participate in dispensary activities, providing appropriate cover as required
- Participate in departmental arrangements for late clinic, weekend and bank holiday duties
- To ensure all complaints about the service are recorded and dealt with effectively and promptly according to hospital procedure.
This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require.
Job description
Job responsibilities
- Lead the training and development of all support staff ensuring the plans of the lead pharmacist and Principal Pharmacy technician for Professional development are fully implemented and working effectively
- To be a dedicated source of support for staff providing mentorship in the workplace so staff are fully supported in their training and assessment
- Ensure a timely communication of training and development issues on site, through the maintenance of the training notice board, intranet site, participation in the training newsletter and verbal communication.
- Manage on a local level the completion of all competency assessments, mandatory and statutory provision so each member of staff has a record of competency in these areas. To undertake peer review and revalidation of competency where appropriate
- Co-ordinate local workplace visits for potential students and dispensing assistants to ensure the successful outcome of the recruitment and selection process for these staff groups
- Co-ordinate the planning and delivery of local induction training for all staff, including scheduling staff to attend the UHL induction programme, so that each new starter has an induction booklet and record of competencies achieved.
- Participate in Trust pharmacy PDCA meetings so the education and training agenda is moved forward to meet the needs of the workforce and current legal requirements.
Provide training advice in the following areas to managers:
Study leave
Appraisal processes
Personal development plans
Continuing professional development
- To ensure all records of training and development are kept current so the lead pharmacist PDCA has up to date information in this area.
- Participate in dispensary activities, providing appropriate cover as required
- Participate in departmental arrangements for late clinic, weekend and bank holiday duties
- To ensure all complaints about the service are recorded and dealt with effectively and promptly according to hospital procedure.
This job description indicates the main functions and responsibilities of the post. It is not intended to be a complete list. You may be required to undertake other duties from time to time as we may reasonably require.
Person Specification
Training & Qualifications
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Society
- BTEC or NVQ Level 3 Pharmacy Qualification or equivalent in pharmaceutical sciences
Desirable
- Training qualification
- Has a TAQA award, A1 NVQ assessor qualifications or equivalent
Experience
Essential
- Previous experience working as a Medicines Management Technician
- Accredited checker
- Previous training experience
Desirable
- Evidence of involvement in service improvements
- Management of a team
- Appraisals and personal development planning
- Experience of change management processes
- Recruitment and selection
Communication and relationship skills
Essential
- Good presentation skills
- Teaching skills
- Ability to work as a member of a team
- Communicates clearly and simply both verbally and in writing
- Computer literate
- Coaching skills
- Mentorship skills
Desirable
- Evidence of team building and leadership skills
- Calm, clear thinking and makes effective decisions under pressure.
- Familiar with standard IT software
Analytical and Judgement skills
Essential
- Problem solving ability
- Logical reasoning and problem solving skills
Desirable
- Assessment methods
- Training methodology
- Good working knowledge of QCF 2/ QCF3 in pharmacy services or equivalent
Skills
Essential
- Standard operating procedures for dispensary / wards
- Experience with patient's own drugs or equivalent schemes
- Continuous professional development
- Basic understanding of clinical Governance
Desirable
- Ideas generator
- JAC pharmacy system
- Knowledge of new NHS initiatives
- Experience of medicines homecare
Planning and organisation skills
Essential
- Highly motivated
- Able to cope working under stress
- Ability to work as a team member and work alone as required
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Other requirements specific to the role
Essential
- Able to accept direction
- Flexible approach to working hours
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Person Specification
Training & Qualifications
Essential
- Registered Pharmacy Technician with the General Pharmaceutical Society
- BTEC or NVQ Level 3 Pharmacy Qualification or equivalent in pharmaceutical sciences
Desirable
- Training qualification
- Has a TAQA award, A1 NVQ assessor qualifications or equivalent
Experience
Essential
- Previous experience working as a Medicines Management Technician
- Accredited checker
- Previous training experience
Desirable
- Evidence of involvement in service improvements
- Management of a team
- Appraisals and personal development planning
- Experience of change management processes
- Recruitment and selection
Communication and relationship skills
Essential
- Good presentation skills
- Teaching skills
- Ability to work as a member of a team
- Communicates clearly and simply both verbally and in writing
- Computer literate
- Coaching skills
- Mentorship skills
Desirable
- Evidence of team building and leadership skills
- Calm, clear thinking and makes effective decisions under pressure.
- Familiar with standard IT software
Analytical and Judgement skills
Essential
- Problem solving ability
- Logical reasoning and problem solving skills
Desirable
- Assessment methods
- Training methodology
- Good working knowledge of QCF 2/ QCF3 in pharmacy services or equivalent
Skills
Essential
- Standard operating procedures for dispensary / wards
- Experience with patient's own drugs or equivalent schemes
- Continuous professional development
- Basic understanding of clinical Governance
Desirable
- Ideas generator
- JAC pharmacy system
- Knowledge of new NHS initiatives
- Experience of medicines homecare
Planning and organisation skills
Essential
- Highly motivated
- Able to cope working under stress
- Ability to work as a team member and work alone as required
Equality, Diversity and Inclusion
Essential
- Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
- All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others
Other requirements specific to the role
Essential
- Able to accept direction
- Flexible approach to working hours
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
