Job summary
GET YOUR CAREER STARTED AS AN APPRENTICE AND EARN WHILE YOU LEARN!!!!University Hospitals of Leicester have fantastic opportunities for ambitious individuals to join one of the biggest and busiest NHS Trusts in thecountry. Serving the one million residents of Leicester, Leicestershire and Rutland, we have opportunities to work with experienced staff anddevelop your future career.Our Commitment to you is to help you complete a Business Administration Level 3 Apprenticeship within the Research & Innovation Department, within a 18-month contract.Hours of work will be 37.5 hours per week with a salary of £280.90 per week for the first 12 months and then the National Minimum Wagedependent on age.Within this exciting apprenticeship you will:1. Provide support to the R&I Administrative Team in maintaining a database of all research activity across the Trust. 2. Undertake a development programme leading to an Apprenticeship Standard as part of an employed apprenticeship within the agreedtimescale of 18 months.3. Actively participate in a development plan which will be regularly reviewed with the line manager and training provider and progress toachieving the end point assessment.
To qualify for the apprenticeship role the minimum criteria is:-o A GCSE in English and Mathso Have not completed an apprenticeship at the same level and sector in the past.o You do not have a Degree in a similar or same subject
Main duties of the job
> To work in a supported learning environment to undertake a development programme leading to a National Standard as part of an apprenticeship programme (Business Administration Level 3).
> To develop the skills and knowledge required to complete the programme end point assessment to secure employment and progress in their career in the future.
> To provide support to the R&I Administrative Team in maintaining a database of all research activity across the Trust, such as managing databases and adding information accurately and in a timely fashion.
> To assist with diary management for the R&I Team, helping to manage mailboxes, providing documentation as appropriate for meeting agendas and assisting with study archiving requests.
> To provide a welcoming 'front of house' presence on the reception desk, greeting visitors, directing enquiries appropriately, assisting with meeting set up and providing refreshments where required.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
- we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
-
To undertake a development programme leading to an Apprenticeship Standard as part of an employed apprenticeship within the agreed timescales.
-
To actively participate in a development plan which will be regularly reviewed with the line manager and training provider and progress to achieving the end point assessment.
-
To provide clerical support to the R&I Team and to promote good working relationships consistently.
-
Under supervision develop a working knowledge of all administrative aspects of the Research and Innovation department.
-
Support the team with day to day administrative and data entry requirements.
-
Develop the knowledge, skills and competencies required for data entry and business administration.
-
Assisting in Team events and away days. To assist with Archiving requests and processes.
-
To assist with amendment / modifications processing.
-
To gain confidence in face to face, email and telephone communication
-
To assist to produce letters, minutes, reports and presentation work as required.
-
Photocopying, producing and processing documents, letters, emails, minutes and reports when required. The post holder must have a good level of keyboard skills and be able to use Microsoft Office programmes.
-
To maintain the electronic diary and manage appointments.
-
To help to organise internal and external meetings, book venues and communicate with delegates.
-
To support the efficient running of meetings once organised.
-
To act as receptionist / first point of contact for the department
-
To help deal with enquiries in a pleasant and helpful manner & communicate relevant information and refer to others in the department as appropriate.
-
Develop a flexible / adaptive approach to your work in order to work towards deadlines.
-
To help maintain databases of research activities (Edge, Florence)
-
To assist external agencies in a professional manner.
-
To undertake mandatory training and development sessions as required / requested.
-
Promote the image of the Department, ensuring professional attire and presentation is maintained.
-
To be responsible for requesting annual/special leave, and reporting sickness/absence.
-
Mail is sorted, redirected, acknowledged and/or answered appropriately within prescribed timescales.
-
To assist with the organisation of meetings, conferences, seminars and workshops, including securing appropriate venues, speakers and facilitators, devising programmes and delegate packs.
-
To attend meetings as required, take notes, report back if necessary and compile minutes.
-
To help to produce data and information as required for research and audit purposes.
-
Assist the support needs of the team are met, including the ordering of equipment and supplies.
-
Develop high quality administration and data management standards and aim to ensure these are maintained at all times, particularly when working under pressure.
-
Documents and information is well managed, handled and exchanged with care, accuracy and maintaining confidentiality.
-
To assist the members of the R&I Team on the management of paperwork through the research governance approval procedure. This will involve tasks such as photocopying, collation of submission of documents, data entry onto databases.
-
To assist with study archiving requests.
-
To engage and communicate with the apprenticeship team and management team on a regular basis to discuss any issues and progress.
-
The description and personal specification are an outline of the tasks and responsibilities required of the role. The holder will carry out any other duties as may reasonably be required by their line manager.
Job description
Job responsibilities
-
To undertake a development programme leading to an Apprenticeship Standard as part of an employed apprenticeship within the agreed timescales.
-
To actively participate in a development plan which will be regularly reviewed with the line manager and training provider and progress to achieving the end point assessment.
-
To provide clerical support to the R&I Team and to promote good working relationships consistently.
-
Under supervision develop a working knowledge of all administrative aspects of the Research and Innovation department.
-
Support the team with day to day administrative and data entry requirements.
-
Develop the knowledge, skills and competencies required for data entry and business administration.
-
Assisting in Team events and away days. To assist with Archiving requests and processes.
-
To assist with amendment / modifications processing.
-
To gain confidence in face to face, email and telephone communication
-
To assist to produce letters, minutes, reports and presentation work as required.
-
Photocopying, producing and processing documents, letters, emails, minutes and reports when required. The post holder must have a good level of keyboard skills and be able to use Microsoft Office programmes.
-
To maintain the electronic diary and manage appointments.
-
To help to organise internal and external meetings, book venues and communicate with delegates.
-
To support the efficient running of meetings once organised.
-
To act as receptionist / first point of contact for the department
-
To help deal with enquiries in a pleasant and helpful manner & communicate relevant information and refer to others in the department as appropriate.
-
Develop a flexible / adaptive approach to your work in order to work towards deadlines.
-
To help maintain databases of research activities (Edge, Florence)
-
To assist external agencies in a professional manner.
-
To undertake mandatory training and development sessions as required / requested.
-
Promote the image of the Department, ensuring professional attire and presentation is maintained.
-
To be responsible for requesting annual/special leave, and reporting sickness/absence.
-
Mail is sorted, redirected, acknowledged and/or answered appropriately within prescribed timescales.
-
To assist with the organisation of meetings, conferences, seminars and workshops, including securing appropriate venues, speakers and facilitators, devising programmes and delegate packs.
-
To attend meetings as required, take notes, report back if necessary and compile minutes.
-
To help to produce data and information as required for research and audit purposes.
-
Assist the support needs of the team are met, including the ordering of equipment and supplies.
-
Develop high quality administration and data management standards and aim to ensure these are maintained at all times, particularly when working under pressure.
-
Documents and information is well managed, handled and exchanged with care, accuracy and maintaining confidentiality.
-
To assist the members of the R&I Team on the management of paperwork through the research governance approval procedure. This will involve tasks such as photocopying, collation of submission of documents, data entry onto databases.
-
To assist with study archiving requests.
-
To engage and communicate with the apprenticeship team and management team on a regular basis to discuss any issues and progress.
-
The description and personal specification are an outline of the tasks and responsibilities required of the role. The holder will carry out any other duties as may reasonably be required by their line manager.
Person Specification
Training & Qualifications
Essential
- Maths and English GCSE level grade F - A* or GCSE grade 1 - 9 or Functional Skills at level 1 or above
Experience
Essential
- Evidence of good written & communication skills
- Able and willing to follow instructions and learn new tasks
- Willing to learn and to take responsibility for their own development
- A commitment to completing the apprenticeship end point assessment (EPA)
Desirable
- Understanding of Confidentiality & Data Protection Act
Communication & Relationship skills
Essential
- Effective communication skills - both written and verbal
- Ability to work as part of a team
Knowledge and Skills
Essential
- Self-motivation
- Willingness to learn and apply that learning in the workplace
- Able to act on own initiative as well as follow instructions
Planning and Organisational Skills
Essential
- Be flexible in working arrangements to be able to cover the demands of the service
- Ability to plan, organise and prioritise
- Able to work under pressure
Equality and Diversity
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Desirable
- Awareness of Equality & Valuing Diversity Principle
Other Requirements
Essential
- Keyboard skills (Including Office Suite and database management skills)
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Person Specification
Training & Qualifications
Essential
- Maths and English GCSE level grade F - A* or GCSE grade 1 - 9 or Functional Skills at level 1 or above
Experience
Essential
- Evidence of good written & communication skills
- Able and willing to follow instructions and learn new tasks
- Willing to learn and to take responsibility for their own development
- A commitment to completing the apprenticeship end point assessment (EPA)
Desirable
- Understanding of Confidentiality & Data Protection Act
Communication & Relationship skills
Essential
- Effective communication skills - both written and verbal
- Ability to work as part of a team
Knowledge and Skills
Essential
- Self-motivation
- Willingness to learn and apply that learning in the workplace
- Able to act on own initiative as well as follow instructions
Planning and Organisational Skills
Essential
- Be flexible in working arrangements to be able to cover the demands of the service
- Ability to plan, organise and prioritise
- Able to work under pressure
Equality and Diversity
Essential
- Able to demonstrate a commitment and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
Desirable
- Awareness of Equality & Valuing Diversity Principle
Other Requirements
Essential
- Keyboard skills (Including Office Suite and database management skills)
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
