University Hospitals of Leicester NHS Trust

Support Worker, Children's Diabetes Service

The closing date is 10 August 2025

Job summary

We are looking for a dedicated , enthusiastic and motivated Support Worker to join the Children's Diabetes Service, to help provide exceptional care to children, young people and their families.

The working hours are 22.5 hours per week.

Main duties of the job

Your main responsibility will be to assist the diabetes service and support children, young people and their families in managing their condition.

You will attend the multi disciplinary diabetes clinics and assist with with obtaining blood tests.

You will assist with administrative and organisational duties, triaging phone calls and E-mails and will act as a point of contact between the Children, Young People and families and the wider multi disciplinary team.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

  • high-quality care for all,
  • being a great place to work,
  • partnerships for impact, and
  • research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

  • we are compassionate,
  • we are proud,
  • we are inclusive, and
  • we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

358-7356563-W&C

Job locations

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW


Job description

Job responsibilities

You will be supervised by the Lead Nurse, who will ensure that you are appropriately trained and assessed in the required activities. Comprehensive training and professional development opportunities will be provided.

Job description

Job responsibilities

You will be supervised by the Lead Nurse, who will ensure that you are appropriately trained and assessed in the required activities. Comprehensive training and professional development opportunities will be provided.

Person Specification

Training and Qualifications

Essential

  • Level 2 literacy and numeracy or GCSE grade C or above
  • Care Certificate
  • Evidence of ongoing personal professional development

Experience

Essential

  • Demonstrates an understanding of the role and responsibilities of a support worker.
  • experience of working as a Health Care Assistant

Analytical and Judgement skills

Essential

  • Computer literate
  • Ability to motivate self and others
  • Ability to audit effectiveness of own work using evaluation to improve service delivery

Equality, Diversity and Inclusion

Essential

  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
  • All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

Essential

  • Flexibility
  • Ability to work on own as well as part of the MDT
  • Car driver and able to travel cross the wider region.

Commitment to Trust Values and Behaviours

Essential

  • Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Skills

Essential

  • Teaching and Assessment skills
  • Supervise, educate and develop others
  • Ability to create innovative displays and learning opportunities for children and young people.
  • Ability to create innovative displays and learning opportunities for children and young people.
  • Demonstrates enthusiasm and motivation

Communication and relationship skills

Essential

  • Good written communication skills to produce accurate patient records
  • Able to make judgement and escalate any concerns to the medical and nursing team.
  • Good verbal communication/teaching skills to facilitate delivery of education effectively.
  • Excellent verbal and non-verbal communication when giving advice to patients and their carer's

Desirable

  • Ability to supervise and demonstrate potential to lead

Planning and organisation skills

Essential

  • Ability to prioritise own workload
  • Good Organisational skills
Person Specification

Training and Qualifications

Essential

  • Level 2 literacy and numeracy or GCSE grade C or above
  • Care Certificate
  • Evidence of ongoing personal professional development

Experience

Essential

  • Demonstrates an understanding of the role and responsibilities of a support worker.
  • experience of working as a Health Care Assistant

Analytical and Judgement skills

Essential

  • Computer literate
  • Ability to motivate self and others
  • Ability to audit effectiveness of own work using evaluation to improve service delivery

Equality, Diversity and Inclusion

Essential

  • Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.
  • All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others

Other requirements specific to the role

Essential

  • Flexibility
  • Ability to work on own as well as part of the MDT
  • Car driver and able to travel cross the wider region.

Commitment to Trust Values and Behaviours

Essential

  • Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours

Skills

Essential

  • Teaching and Assessment skills
  • Supervise, educate and develop others
  • Ability to create innovative displays and learning opportunities for children and young people.
  • Ability to create innovative displays and learning opportunities for children and young people.
  • Demonstrates enthusiasm and motivation

Communication and relationship skills

Essential

  • Good written communication skills to produce accurate patient records
  • Able to make judgement and escalate any concerns to the medical and nursing team.
  • Good verbal communication/teaching skills to facilitate delivery of education effectively.
  • Excellent verbal and non-verbal communication when giving advice to patients and their carer's

Desirable

  • Ability to supervise and demonstrate potential to lead

Planning and organisation skills

Essential

  • Ability to prioritise own workload
  • Good Organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW


Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Nurse

Aan Mayes

aan.mayes@uhl-tr.nhs.uk

07921545529

Details

Date posted

29 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

358-7356563-W&C

Job locations

Leicester Royal Infirmary

Infirmary Square

Leicester

LE1 5WW


Supporting documents

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