ACCOTS Apprentice Administration Assistant

University Hospitals of Leicester NHS Trust

The closing date is 10 October 2024

Job summary

University Hospitals of Leicester have fantastic opportunities for ambitious individuals to join one of the biggest and busiest NHS Trusts in the country. Serving the one million residents of Leicester, Leicestershire and Rutland, we have opportunities to work with experienced staff and develop your future career.

The Adult Critical Care Transfer Service (ACCOTS) primary role is to provide consultant decision-support, coordination and triage of all adult critical care transfer referrals and to perform time efficient, high quality transfer of these patients from hospitals within the Midlands, this role will be integral part in the support of the service.

This role will be located within the ACCOTS service at our Castle Donington base (DE74 2NP), which is easily accessible via local transport, there is also free parking onsite if required.

This role will include daily, weekly and monthly regular tasks such as data input, data validation, rota development while using a range of computer systems.

Please ensure you have the required qualifications as per the person specification as you will be expected to present evidence of these if successful.

Please note this post is not eligible for sponsorship.

Main duties of the job

You will work alongside the ACCOTS team to support the Leadership team with administrative duties.
This is a great opportunity to be part of a diverse service supporting delivery of the Adult Critical Care Transfer service within the East Midlands. You will have the opportunity to undertake a wide range of administrative tasks and duties while working alongside an experienced, highly skilled professional team.
The role offers the opportunity to develop skills and knowledge in a busy and varied environment. Communication and professionalism are an integral part of the role and self motivation and a willingness to have a flexible approach to learning and work is essential

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).We have four primary goals:

high-quality care for all,
being a great place to work,
partnerships for impact, and
research and education excellence.

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

we are compassionate,
we are proud,
we are inclusive, and
we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Date posted

19 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year

Contract

Training

Duration

18 months

Working pattern

Full-time

Reference number

358-6578606-ITA

Job locations

Leicester Royal Infirmary

Infirmary Road

Leicester

LE15WW

Job description

Job responsibilities

Following supervision and appropriate training the Apprentice Administration Assistant will be expected to efficiently undertake basic administration and clerical duties, this may include the following:
To assist in arranging meetings, including associated arrangements and booking rooms.
To provide support with the maintenance of stock, supplies, and equipment monitoring and ordering.
To add and update shifts of clinical staff and general rota management.
To assist with the booking of training sessions and preparing resources for trainers.
To provide support for staff with photocopying, scanning other admin tasks.
To develop the knowledge skills and confidence to accurately input data to enable the use of statistical data to inform future development of the service.
Ensure confidential information is kept securely at all times by locking cabinets and locking their computer screen when not in use.
Attending and taking part in meetings as appropriate and regular reviews with the Line Manager.
Be responsible for reporting faults in office equipment to the appropriate contacts.
Monitor the team mailbox and to forward relevant emails to the appropriate person if necessary, or deal with queries yourself.
To include typing of minutes, transcripts and preparing meetings agendas where appropriate.
To undertake statutory training as required in accordance with the Health and Safety regulations and the trusts policies.

please see job description/person specification for further details on the role

Job description

Job responsibilities

Following supervision and appropriate training the Apprentice Administration Assistant will be expected to efficiently undertake basic administration and clerical duties, this may include the following:
To assist in arranging meetings, including associated arrangements and booking rooms.
To provide support with the maintenance of stock, supplies, and equipment monitoring and ordering.
To add and update shifts of clinical staff and general rota management.
To assist with the booking of training sessions and preparing resources for trainers.
To provide support for staff with photocopying, scanning other admin tasks.
To develop the knowledge skills and confidence to accurately input data to enable the use of statistical data to inform future development of the service.
Ensure confidential information is kept securely at all times by locking cabinets and locking their computer screen when not in use.
Attending and taking part in meetings as appropriate and regular reviews with the Line Manager.
Be responsible for reporting faults in office equipment to the appropriate contacts.
Monitor the team mailbox and to forward relevant emails to the appropriate person if necessary, or deal with queries yourself.
To include typing of minutes, transcripts and preparing meetings agendas where appropriate.
To undertake statutory training as required in accordance with the Health and Safety regulations and the trusts policies.

please see job description/person specification for further details on the role

Person Specification

training and qulification

Essential

Maths and English GCSE level grade C - A* or GCSE grade 4 - 9 or Functional Skills at level 1 or above

Experience

Essential

Good written skills

Experience

Essential

Good Communication Skills

Planning and Organisation

Essential

Ability to plan, organise and prioritise

Analytical and Judgement Skills

Essential

Good attention to detail and some basic analytical skills

Person Specification

training and qulification

Essential

Maths and English GCSE level grade C - A* or GCSE grade 4 - 9 or Functional Skills at level 1 or above

Experience

Essential

Good written skills

Experience

Essential

Good Communication Skills

Planning and Organisation

Essential

Ability to plan, organise and prioritise

Analytical and Judgement Skills

Essential

Good attention to detail and some basic analytical skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.