Electronic Rostering Operations Manager (Estates and Facilities)

University Hospitals of Leicester NHS Trust

This job is now closed

Job summary

We have an exciting opportunity to join UHL as the Electronic Rostering Operations Manager for Estates and Facilities, providing leadership and expertise in electronic rostering to support and enable effective workforce planning.

This role is solely responsible for the design and development of e-rostering in Estates and Facilities, guaranteeing fairness and equity, with a thorough understanding of related processes such as ESR, Payroll, and contracts of employment and working hours. The implementation of electronic rostering is to ensure workforce safety (required staffing adhering to working time legislation), efficiency/ affordability and rostering effectiveness.

Main duties of the job

Lead on the implementation of the rostering for Estates and Facilities, providing rostering expertise. This role will include project leadership and planning (scope, scheduling, resourcing, engagement, risk and mitigations).
The post-holder will be responsible for reporting the progress of the project for e-rostering Estates and Facilities to a range of stakeholders, highlighting challenges and suitable solutions.
Lead initiatives for Estates and Facilities which contribute to cost improvement programmes. Such as, the enrolment of Estates and Facilities onto the Temporary Staff Bank; mirroring the current nursing and midwifery temporary staffing e-rostering processes.
Work collaboratively and lead a timely rollout of the comprehensive electronic rostering and staff planning solution for Estates and Facilities.
Technical responsibility of e-rostering for Estates and Facilities, with knowledge of: Electronic Staff Record (ESR), payroll, contracts of employment and working hours.
Support the Trust to deliver Workforce goals through expanding and promoting effective the use of the e-Rostering system and drive the implementation of Lord Carter's (2016) recommendations.
To set in place standard operation procedures for the day to day / business as usual operation of the electronic systems following the project implementation.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).

We have four primary goals:

high-quality care for all,
being a great place to work,
partnerships for impact, and
research and education excellence

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.

Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:

we are compassionate,
we are proud,
we are inclusive, and
we are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.

Date posted

06 September 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum pro rota for part time hours

Contract

Secondment

Working pattern

Full-time

Reference number

358-6558003-COR

Job locations

Mansion House, Glenfield Hospital

Leicester

LE3 9QP

Job description

Job responsibilities

Main tasks and responsibilities

Project leadership and planning of Estates and Facilities e-rostering, including setting the scope, scheduling, resourcing, identifying key stakeholder engagement and escalating risk and mitigations.

To lead the implementation and creation of e-rostering for Estates and Facilities, including accurate input of budgets and required staffing (demand templates). Work with managers and develop rosters which suit department needs and are within the established budget, clarifying user access and roles and responsibilities.

Has sole responsibility for the design and development of e-rostering in Estates and Facilities, ensuring fairness and equitability; with knowledge and familiarity of impacting processes (ESR, Payroll and contracts of employment and working hours).

Lead initiatives for Estates and Facilities which contribute to cost improvement programmes. Such as, the enrolment of Estates and Facilities onto the Temporary Staff Bank; mirroring the current nursing and midwifery temporary staffing e-rostering processes.

Conduct implementation evaluations post completion to identify any unresolved issues and monitor performance, including:

Creation and implementation of e-rosters for Estates and Facilities.

Analyse and review the existing service demand and establishment management.

Review the existing staff rostering technical processes, procedures and systems.

Review the existing temporary staffing technical processes for Estates and Facilities.

Address the associated problems and challenges within the current technical process.

Act as an escalation point for eRostering advisors when issues are escalated and resolve through appropriate fact finding and policy ratification.

Drive the implementation of the product within the Trust with adherence to the agreed timetable, and costs for delivery.

Provide expertise and knowledge in relation to rostering / job planning / systems within the NHS.

Plan and prioritise own workload to ensure timetables are met and resolve issues where there may be competing deadlines.

Understand the interdependencies between Finance, HR, and payroll systems, ensuring that impacts are understood and fully worked through prior to system changes being made.

Maintain a high profile in Estates and Facilities to support electronic systems roll out and lead on the continual implementation and maximisation of the product.

Maintain systems and processes to establish and maintain effective communication and confidentiality of information.

Demonstrate a highly professional approach in working with Estates and Facilities colleagues, in terms of liaison, technical excellence and speedy responses.

Assess training requirements to a range of roles with Estates and Facilities, ensure timely delivery of training and reassess e-rostering product utilisation to optimise usability and reliability. Provide handover training and initial support for implemented rosters until sign off reached.

Use resulting data to guide and support users to implement the correct process whilst managing opposing views and opinions to achieve the desired results.

Liaise with the Software Provider as advised, the Lead Nurse for Safe Staffing and the Electronic Rostering Service Lead, providing real time updates to users.