Radiotherapy Assistant

Job description

Job responsibilities

To be able to convey and receive messages accurately and in a timely fashion.

To be able to deliver notes/x-rays/specimens etc. between the areas of work in the Radiotherapy and associated departments.

To act as a chaperone and escort for patients between Radiotherapy and associated departments according to patients needs as deemed appropriate by qualified staff.

To assist in all clinical areas as required, including taking patient observations

To undertake administrative duties, including filing, distribution of mail, booking of appointments as requested by qualified staff.

Support efficient service delivery and implementation of new developments

Actively engage in projects within the department

To update the Aria data system with relevant patient data, ensuring the Radiotherapy Planning and Treatment areas are kept informed of patients arrival and subsequent movements within the department.

To be a first point of contact for all telephone enquiries to the department, redirecting as necessary, and ensuring urgent enquiries are fast tracked to the appropriate person.

To respond to all patient enquiries in the reception area, evaluating and dealing with them appropriately, ensuring urgent issues are fast tracked to the appropriate person.

To be aware of the needs of the patients in the waiting area and bring to the attention of the radiotherapy and/or nursing staff concerns regarding patients well-being as appropriate.

To organise collection and distribution of prescriptions on the authorisation of nursing staff.

To organise ambulances and keep records of patients arrival and departure.

To organise and liaise with voluntary drivers when required due to service needs.

To book porters and PSAs to transport patients within the department and LRI.

To ensure case-notes and x-ray packages accompany patients when returning to wards and other hospitals.

To organise the provision of refreshments for patients.

To order and maintain stocks of beverages for patients.

Person Specification

Communication

Essential

• Must be able to give and receive information from patients

Desirable

• Previous experience of working with patients

Skills

Essential

• Must have basic IT skills

Desirable

• Previous experience of using hospital systems or advanced IT skills

Skills

Essential

• Able to train to take patient observations

Desirable

• Trained to take patient observations

Planning and organisation

Essential

• Able to work in a team and manage own workload

Desirable

• Previous experience of working in a healthcare team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

University Hospitals of Leicester NHS Trust

Address

Leicester Royal Infirmary

Radiotherapy Department, Ground Floor Osbourne Building, LRI

Leicester

LE1 5WW

Employer's website

https://www.jobsatleicestershospitals.nhs.uk/ (Opens in a new tab)