Apprentice Administration Assistant

University Hospitals of Leicester NHS Trust

This job is now closed

Job summary

GET YOUR CAREER STARTED AS AN APPRENTICE AND EARN WHILE YOU LEARN!!!!

University Hospitals of Leicester have fantastic opportunities for ambitious individuals to joinone of the biggest and busiest NHS Trusts in the country. Serving the one million residents of Leicester, Leicestershire and Rutland, we have opportunities to work with experienced staff and develop your future career.

The Volunteer Services Team has vibrant, busy and friendly offices at each of the hospital sites.

The team work hard to support volunteers in performing their many and varied roles and Administrative Support is a key function of this, whether ordering uniforms, documenting volunteering hours or assisting with queries .

This role will include daily weekly and monthly regular tasks such as data input and in person and phone contact with volunteers. It will also involve assisting at events and activities involving volunteers and many other areas.

The apprenticeship offers the opportunity to develop skills and knowledge in a busy and varied environment. Communication and customer service are an integral part of the role and self motivation and a willingness to have a flexible approach to learning and work is essential.

To qualify for the apprenticeship role the minimum criteria is:-

You must have GCSE in English and Maths

Have not completed an apprenticeship at the same level and sector in the past.

You do not have a Degree in a similar or same subject

Main duties of the job

You will work alongside existing administrative staff with support and direction to enable you to contribute to the delivery of a comprehensive volunteer service.

This is a great opportunity to be part of a diverse service supporting the delivery of Volunteer Activity in all areas of the Trust. You will have the opportunity to understand a range of different projects and work with a diverse range of volunteers, staff and the public.

To support a varied range of volunteer activities within the Trust through administrative tasks that support both volunteers and the staff within the team.

About us

Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).We have four primary goals:high-quality care for all,being a great place to work,partnerships for impact, andresearch and education excellence.

And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:we are compassionate,we are proud,we are inclusive, andwe are one team

This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.About the University Hospitals of Leicester NHS Trust:

http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/

Date posted

15 July 2024

Pay scheme

Other

Salary

£12,514 a year (£240.0 per week for 12 months)

Contract

Training

Duration

18 months

Working pattern

Full-time

Reference number

358-6408654-COR

Job locations

Leicester Royal Infirmary

Infirmary Road

Leicester

LE15WW

Job description

Job responsibilities

Under supervision to undertake phone calls to potential and actual volunteers to share and gain information relevant to their volunteering role.

To provide support the Administrator with maintenance of stock, supplies and equipment

To assist with the management of Volunteer uniforms including learning about ordering, storage, laundering and management of systems recording uniform deposits

To assist with the booking and planning of training sessions and preparing resources for trainers.

To provide support for all Volunteer Service Staff with photocopying, collating, mailouts and other admin tasks.

To work alongside the team to cover to maintain opening hours of volunteer services office on each site

To work towards administering the online e-greetings service

To accurately and appropriately record information both on paper and electronically following training and support

To develop the knowledge skills and confidence to accurately input data to enable the use of statistical data to inform future development of the service

The attached document provides details of the job description and person specification for this post