Job summary
The Hearing Services Department at the Leicester Royal Infirmary arelooking to recruit a highly motivated and enthusiastic person to join the department as an Audit Clerk.
Based in Hearing Services, the post holder will utilise multiple information systems and coordinate with the Hearing Services team. The successful applicant requires good interpersonal skills, and the ability to work confidently and competently to deadlines.
Main duties of the job
Working as part of the Hearing Services team the post holder will be responsible for completion, validation and submission of data for the Hearing Services department, which also involves the extensive use of patient related information. The post holder will help with the provision of information to support the activity planning, complete and develop audit reports monitoring processes at service level.
About us
We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children's Hospital and run one of the country's leading heart centres.
Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.
Our purpose is to provide 'Caring at its best' and our staff have helped us create a set of values that embody who we are and what we're here to do. They are:
- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together
Our patients are at the heart of all we do and we believe that 'Caring at its best' is not just about the treatments and services we provide, but about giving our patients the best possible experience.
About the University Hospitals of Leicester NHS Trust: (leicestershospitals.nhs.uk)
The detailed job description and main responsibilities are included as an attachment to this advert.
Job description
Job responsibilities
KEY DUTIES
To support the Hearing Services management and clinical staff with clinical audit projects.
- To process/collate completed clinical audit data.
- To carry out exporting of data from Hearing Services systems into spreadsheets and reports.
- To perform data checks on data in excel and undertake analysis and suitable presentation of the data.
- To assist with the dissemination & collation of clinical audit data to and from clinicians and managers.
- To assist with maintaining the audit database, collate and enter data onto the database as part of the clinical audit activity.
- Work with clinical and management teams to assess and improve data
completeness and data accuracy for quality and activity reports.
- Maintain the standards of Hearing Services department including confidentiality.
- To assist with taking calls to the team and dealing with them appropriately
- Identify errors and missing values in routinely collected clinical data and establish sustainable processes to reduce errors and improve data-quality. This might include identifying alternative electronic sources of information, other people with access to missing information, or in a small number of cases direct data-entry from paper records by the post holder.
- Develop working relationships with the informatics team to improve data-quality in data submission including checking data-files for common errors and omissions prior to submission, and answering queries after submission.
- Support the Hearing Services management team to refine and then document the common data-tasks currently being undertaken to allow these to be delivered by other people if required in the future.
- Support Hearing Service Management team develop and document new processes to minimise the use of identifiable data wherever possible for audit. Differentiate and develop separate process for requests for non-identifiable data for research to patient benefit.
Job description
Job responsibilities
KEY DUTIES
To support the Hearing Services management and clinical staff with clinical audit projects.
- To process/collate completed clinical audit data.
- To carry out exporting of data from Hearing Services systems into spreadsheets and reports.
- To perform data checks on data in excel and undertake analysis and suitable presentation of the data.
- To assist with the dissemination & collation of clinical audit data to and from clinicians and managers.
- To assist with maintaining the audit database, collate and enter data onto the database as part of the clinical audit activity.
- Work with clinical and management teams to assess and improve data
completeness and data accuracy for quality and activity reports.
- Maintain the standards of Hearing Services department including confidentiality.
- To assist with taking calls to the team and dealing with them appropriately
- Identify errors and missing values in routinely collected clinical data and establish sustainable processes to reduce errors and improve data-quality. This might include identifying alternative electronic sources of information, other people with access to missing information, or in a small number of cases direct data-entry from paper records by the post holder.
- Develop working relationships with the informatics team to improve data-quality in data submission including checking data-files for common errors and omissions prior to submission, and answering queries after submission.
- Support the Hearing Services management team to refine and then document the common data-tasks currently being undertaken to allow these to be delivered by other people if required in the future.
- Support Hearing Service Management team develop and document new processes to minimise the use of identifiable data wherever possible for audit. Differentiate and develop separate process for requests for non-identifiable data for research to patient benefit.
Person Specification
Training & Qualifications
Essential
- oGCSE English Language or equivalent grade 7 or above
- oGCSE Maths or equivalent grade 7 or above
- oGood standard of general education
Desirable
- oA-level Maths or equivalent
- oEvidence of further learning
Experience
Essential
Desirable
- oA-level Maths or equivalent
- oEvidence of further learning
Communication and relationship skills
Essential
- oCommunicates effectively verbally
- oExperience of team working
Desirable
Analytical and Judgement skills
Essential
- oWord processing
- oDatabases and spreadsheets
Desirable
- oSimple data analysis
- oBasic coding skills
Planning and organisation Skills
Essential
- oEvidence of Planning and organisational skills
- oAbility to prioritise workload
Other requirements specific to the role
Essential
- oDemonstrates an understanding of the importance of confidentiality, data protection and attention to accuracy
- oHight level of accuracy and attention to detail
Desirable
- oNHS structure
- oHealth care terminology
Physical Skills
Essential
- oAble to work for long periods of time at a computer
- oAble to concentrate on tasks for a long period of time
Desirable
- oEvidence of extended and further, external training
Person Specification
Training & Qualifications
Essential
- oGCSE English Language or equivalent grade 7 or above
- oGCSE Maths or equivalent grade 7 or above
- oGood standard of general education
Desirable
- oA-level Maths or equivalent
- oEvidence of further learning
Experience
Essential
Desirable
- oA-level Maths or equivalent
- oEvidence of further learning
Communication and relationship skills
Essential
- oCommunicates effectively verbally
- oExperience of team working
Desirable
Analytical and Judgement skills
Essential
- oWord processing
- oDatabases and spreadsheets
Desirable
- oSimple data analysis
- oBasic coding skills
Planning and organisation Skills
Essential
- oEvidence of Planning and organisational skills
- oAbility to prioritise workload
Other requirements specific to the role
Essential
- oDemonstrates an understanding of the importance of confidentiality, data protection and attention to accuracy
- oHight level of accuracy and attention to detail
Desirable
- oNHS structure
- oHealth care terminology
Physical Skills
Essential
- oAble to work for long periods of time at a computer
- oAble to concentrate on tasks for a long period of time
Desirable
- oEvidence of extended and further, external training
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
