Job summary
Job Title: Band 5 Medicines Management Technician - Infectious Diseases Out-Patients
An exciting opportunity has arisen for a dynamic, patient focused pharmacy technician to join the Infectious Diseases Pharmacy team based at the Leicester Royal Infirmary. The Jarvis Pharmacy Satellite is based in the Jarvis Clinic and provides a full pharmaceutical service to 1500+ HIV positive patients and and Infectious Diseases out-patients. The Jarvis Pharmacy are a small and friendly team, and are an integral part of a lively multi-disciplinary team providing high quality care in this challenging and rewarding speciality.
The majority of dispensing is out-sourced to an external pharmacy provider and a home delivery provider. It is vital that prescriptions reach the external providers in a timely manner in order for medicines to reach patients when they are needed.Developing good communication networks with the external providers, and working with the Lead Pharmacy Technician to provide training to the Infectious Diseases technical team on these processes are essential parts of the role. You will utilise your problem solving skills and experience to manage complex queries that arise.
Main duties of the job
The role involves significant patient contact; handing out prescriptions to patients which includes conducting drug histories, counselling on specialist medicines, checking tolerance and monitoring adherence. An excellent understanding of the importance of patient confidentiality is essential.
Ensuring processes are in place and followed by the team to optimise workflow within the pharmacy area is an integral part of this role. This includes and is not limited to managing stock control within the pharmacy satellite, monitoring patients with additional needs such as those requiring compliance aids and checking follow up plans for patients who have missed their appointments so that they do not run out of their critical medications. You will require excellent verbal and written communication skills in order to effectively respond to queries from patients, specialist nurses and other clinical staff and will regularly liaise with members of staff from organisations outside of UHL including the prison service, sexual health services and HIV centres.
We are looking for a positive minded and dedicated team player who has an interest in this specialist area of medicine, and who is committed to providing an excellent standard of patient-centered care. The successful applicant will work with Specialist Pharmacists and the Lead Pharmacy Technician to expand and develop the role of the Technicians and Assistants to provide safe, timely and cost effective medicines management.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals:
- high-quality care for all,
- being a great place to work,
- partnerships for impact, and
- research and education excellence
And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by newvaluesand we will work to ensure they are an everyday reality for all: - we are compassionate,
- we are proud,
- we are inclusive, and
- we are one team
This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/
Job description
Job responsibilities
- To undertake the role of trouble shooter as described elsewhere and when necessary to deputise for the Dispensary Team Leader, in order to ensure an efficient flow of work through the department, and to ensure that adequate staff cover is maintained at all times.
- To dispense and check prescriptions including clinical trial medication, aseptic and extemporaneous preparations in accordance with professional and ethical standards laid down by the General Pharmaceutical Council and in accordance with departmental time and error standards.
- To issue dispensed medication to outpatients and counsel them on the correct and safe usage of their medication so that patients feel well informed and able comply with their medication regimen.
- To issue and ensure other authorised pharmacy staff issue Controlled drugs to meet all the legal requirements in the Misuse of Drugs Act (1971) and to departmental procedures.
- To ensure all drug transactions are entered accurately and timely to the pharmacy computer system so stock discrepancies are minimised.
- Ensure that all stock taking requirements are met so that the catalogue of monthly stock take is maintained.
- To have specific responsibility for the management of a particular area of the dispensary e.g. stock control, extemporaneous dispensing, cardiac arrest boxes outstanding prescriptions and controlled drugs.
- To maintain a tidy dispensary so that space is effectively utilised and bench space is kept clear and clean so good dispensing practice is maintained to include stock rotation and expiry checks.
- To participate in the training and assessment of all staff in the dispensary team, to evaluate that training and to be a role model for student technicians and pre-registration pharmacists, in order to ensure systems and procedures are understood, and competency standards achieved.
- To ensure all complaints about the service are recorded and dealt with effectively and promptly according to hospital procedure referring to the Principal Technician or Pharmacy General Manager as necessary
Job description
Job responsibilities
- To undertake the role of trouble shooter as described elsewhere and when necessary to deputise for the Dispensary Team Leader, in order to ensure an efficient flow of work through the department, and to ensure that adequate staff cover is maintained at all times.
- To dispense and check prescriptions including clinical trial medication, aseptic and extemporaneous preparations in accordance with professional and ethical standards laid down by the General Pharmaceutical Council and in accordance with departmental time and error standards.
- To issue dispensed medication to outpatients and counsel them on the correct and safe usage of their medication so that patients feel well informed and able comply with their medication regimen.
- To issue and ensure other authorised pharmacy staff issue Controlled drugs to meet all the legal requirements in the Misuse of Drugs Act (1971) and to departmental procedures.
- To ensure all drug transactions are entered accurately and timely to the pharmacy computer system so stock discrepancies are minimised.
- Ensure that all stock taking requirements are met so that the catalogue of monthly stock take is maintained.
- To have specific responsibility for the management of a particular area of the dispensary e.g. stock control, extemporaneous dispensing, cardiac arrest boxes outstanding prescriptions and controlled drugs.
- To maintain a tidy dispensary so that space is effectively utilised and bench space is kept clear and clean so good dispensing practice is maintained to include stock rotation and expiry checks.
- To participate in the training and assessment of all staff in the dispensary team, to evaluate that training and to be a role model for student technicians and pre-registration pharmacists, in order to ensure systems and procedures are understood, and competency standards achieved.
- To ensure all complaints about the service are recorded and dealt with effectively and promptly according to hospital procedure referring to the Principal Technician or Pharmacy General Manager as necessary
Person Specification
Qualification
Essential
- BTEC / NVQ Level 3 Tech
- Accuracy checker
Registration
Essential
- Registered on the GPhC Pharmacy Technician Register
Desirable
- Significant post qualification experience
Experience
Essential
- Hospital or equivalent experience
- MDT working
- Good communication skills
Desirable
- Supervisory/ Leadership experience
Person Specification
Qualification
Essential
- BTEC / NVQ Level 3 Tech
- Accuracy checker
Registration
Essential
- Registered on the GPhC Pharmacy Technician Register
Desirable
- Significant post qualification experience
Experience
Essential
- Hospital or equivalent experience
- MDT working
- Good communication skills
Desirable
- Supervisory/ Leadership experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
